Summary
Overview
Work History
Education
Skills
Softball Player
Languages
Timeline
Receptionist
Samia Yonfa

Samia Yonfa

Rolla,IL

Summary

Adept at accurate cash handling and exceptional customer service, I boosted sales and customer satisfaction at Garibaldi's Italian Eatery. Skilled in Microsoft 360 and proficient in resolving issues, my expertise in cash management and dedication to customer assistance led to a significant improvement in transaction efficiency and repeat business.

Overview

4
4
years of professional experience

Work History

Cash Register Operator

Garibaldi's Italian Eatery
01.2021 - Current
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Addressed customer needs and made product recommendations to increase sales.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Restocked and organized merchandise in front lanes.
  • Greeted customers entering store and responded promptly to customer needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Built relationships with customers to encourage repeat business.
  • Performed cash, card and check transactions to complete customer purchases.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Operated cash register to record transactions accurately and efficiently.
  • Identified and resolved discrepancies and errors in customer accounts.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Processed refunds and exchanges in accordance with company policy.

Education

High School Diploma -

Rolling Meadows High School
Rolling Meadows, United States
05.2024

Skills

  • Accurate Cash Handling
  • Customer Assistance
  • Customer Service
  • Drawer balancing
  • Order Packaging
  • Order Verification
  • Product Knowledge
  • Cash Management
  • Order Taking
  • Issue Resolution
  • Cash register systems
  • Proficient in Word, Excel, Power Point (Microsoft 360)

Softball Player

I have played softball for 7 years, I am good in 3rd base. I love this sport.

Languages

Spanish
Native or Bilingual

Timeline

Cash Register Operator

Garibaldi's Italian Eatery
01.2021 - Current

High School Diploma -

Rolling Meadows High School
Samia Yonfa