Samia Amel Djebara
Atlanta,GA
Summary
Certified Salesforce developer with approximately 2 years of experience creating and customizing solutions within the Salesforce platform. Proficient in Apex coding, Visualforce pages, and Lightning components to design and implement tailored CRM solutions. Skilled in integrating third-party applications and ensuring data integrity. Adept at managing user roles, and security settings. Collaborate with cross-functional teams to deliver high-quality, scalable, and user-friendly applications that meet business objectives.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Salesforce Developer
CRMLY
01.2022 - Current
- Implemented Salesforce CRM system for the organization, including gathering requirements, designing custom objects, fields, and workflows, and conducting user training sessions
- Developed and optimized Visualforce pages, lighting components, and Apex triggers to automate business processes and enhance system functionality
- Integrated third-party applications to streamline operations and enhance system functionality
- Managed user roles, profiles, and security settings to maintain data integrity and provide appropriate system access
- Participated in Agile development methodologies to deliver solutions on time and within scope, and collaborated with cross-functional teams to gather and translate business needs into technical solutions
- Collaborated with stakeholders and end-users to understand their needs, provide ongoing support, and drive user adoption of the Salesforce platform
- Kept abreast of the latest Salesforce features and updates to drive continuous improvement.
Bank Teller
Société Générale
07.2017 - 11.2021
- Provided exceptional customer service by assisting clients with various banking transactions, including deposits, withdrawals, check cashing, and account inquiries
- Utilized computer systems and software to process transactions, update customer information, and generate reports to track daily activities
- Collaborated with cross-functional teams to resolve customer inquiries, troubleshoot issues, and ensure a seamless customer experience
- Proactively identify opportunities to enhance customer satisfaction by offering personalized financial solutions and promoting suitable credit options.
Computer/IT Trainer
ODEJ, Office Des Establishments De Jeunes
01.2014 - 06.2017
- Conduct engaging training sessions focused on Microsoft Office Suite, guiding participants through Microsoft Word, Excel, PowerPoint, and Outlook with practical examples
- Assist students in creating and completing quizzes and projects, fostering interactive learning and skill application
- Collect and analyze student feedback to continually refine teaching strategies, adapting content to meet the evolving needs of learners.
Education
Bachelor of Science - Business Law
The University of Algeria
07.2013
Associate of Science - computer network administration and security Management
National Institute Specialized Training And Teaching
Algeria09.2011
Skills
- TECHNICAL SKILLS
- Salesforce Technologies: Apex Class, Apex Trigger, Apex Testing, Asynchronous Apex, DML, Visualforce, Lightning Web Components, Lightning Apps, Process Builder, Workflows, Formulas, Flow, Approval Process, Assignment Rules, Case Escalation Rules, Validation Rules, Reports, and Dashboards
- Languages: Apex, SOQL, SOSL
- Web Technologies: HTML, CSS, JavaScript
- Tools: SFDX, REST API, SOAP API, POSTMAN
- IDE: VS Code
- Version Control System: Git, GitHub
- Project Methodology: Agile-Scrum, SDLC
- Project Management Tool: Jira
- HTML, CSS, JavaScript
- Tools: SFDX, REST API, SOAP API, POSTMAN
Certification
• Salesforce Certified Administrator
• Salesforce Certified Platform App Builder
• Salesforce Certified Platform Developer I
Languages
Arabic
Native or Bilingual
French
Professional Working
Timeline
Salesforce Developer
CRMLY
01.2022 - Current
Bank Teller
Société Générale
07.2017 - 11.2021
Computer/IT Trainer
ODEJ, Office Des Establishments De Jeunes
01.2014 - 06.2017
Bachelor of Science - Business Law
The University of Algeria
Associate of Science - computer network administration and security Management
National Institute Specialized Training And Teaching
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