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Samia Aweis
Barista
Seattle,WA
Summary
Friendly and outgoing Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.
Overview
7
7
years of professional experience
1
1
year of post-secondary education
Work History
Office Assistant
Prodigious
Seattle, Washington
01.2018 - 03.2020
- Planning and coordinating all meals and snacks for clients
- Responsible for up to $15,000 in spending
- Petty cash reconciliation/expense reports
- Create purchase orders, job open requests and facilitate freelance approval clearances
- Other admin tasks as needed including ordering equipment and preparing shipments
- Delivered clerical support by handling range of routine and special requirements.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
Barista
Bon Appetit at Cornish College
Seattle, Washington
01.2017 - 11.2017
- Preparing and serving hot and cold drinks such as coffee, tea, artisan and specialty beverages.
- Receiving and processing customer payments
- Clean and sanitize work areas, utensils, equipment,and customer spaces
- Describe menu items to customers or suggest products that might appeal to them
- Order, receive, and stock supplies or retail products
- Engendered customer loyalty by remembering personal preferences and allergy information.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
- Complied with standards for merchandising, stocking and storing product.
Barista
Starbucks
Seattle, Washington
02.2013 - 12.2016
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Made and served brand-specific café beverages per day with speed, quality and consistency.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Completed over successful daily cash audits to correctly balance drawers at end of each shift.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Cultivated to recall customers' names and address each by name.
- Maintained regular and consistent attendance and punctuality.
Education
High School Diploma -
Interagency Academy
Seattle, WA 09.2011 - 06.2012
Skills
Exceptional customer service
Timeline
Office Assistant
Prodigious
01.2018 - 03.2020
Barista
Bon Appetit at Cornish College
01.2017 - 11.2017
Barista
Starbucks
02.2013 - 12.2016
High School Diploma -
Interagency Academy
09.2011 - 06.2012
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