Samiah Al-Huthaili
New Brighton,MN
Summary
Highly organized and detail-oriented professional committed to enhancing efficiency, productivity, and profitability through continuous process improvement. Known for analytical thinking abilities and excelling at developing innovative solutions to complex problems. Proven track record of successfully managing multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sr. Target Security Specialist
Target Coorperation
04.2024 - Current
- Act as team lead coordinating team patrols and surveillance as well as collaborating with building operations for emergency response ensuring safety standards are met.
- Update shift logs and produce daily reports to document security activities and specific incidents.
- Enhance event security by planning and executing detailed emergency strategies tailored to specific situations and potential risks.
- Perform regular audits of existing security measures, identifying areas for improvement and recommending changes accordingly.
- Conduct regular reviews of employee security clearances, ensuring appropriate access levels were maintained while reducing insider threats.
- Complete thorough investigations into suspected security incidents, ensuring prompt resolution and appropriate follow-up actions.
- Implement multi-factor authentication measures across all critical systems (Genea, MyAccess, Trutask, and Trueye) to increase resistance against unauthorized access attempts.
Bodily Injury Claims Adjuster
Progressive Insurance Company
03.2017 - 09.2023
- Independently managed inventory of over 200 claims a week
- Determined liability accurately by conducting in-depth investigations that involved gathering evidence like medical records, police reports, policy holder statements, and witness statements.
- Evaluated bodily injury claims via analysis of medical records to determine causation, diagnosis, and treatment.
- Negotiated terms and handled settlements and adjustments with attorneys, claimants and policy holders
- Coordinated with vendors such as body shops, tow/salvage companies, and lienholders to facilitate property damage appraisals
- Built professional relationships and worked cross-functionally with law enforcement, attorneys, and members of the MN Department of Transportation to resolve and expedite claims
- Mentored and aided in the training of new hires quarterly streamlining the onboarding process.
- Earned title of "Top Closer" in the state of MN for bodily injury settlements in 2020
- Consistently achieved timely completion of deliverables, surpassing team performance
- Evaluated coverage, liability and damages and investigated suspicious claims.
- Conducted day-to-day administrative tasks to maintain information files and process legal paperwork.
- Testified on behalf of company as part of criminal and civic proceedings.
- Processed total loss claims accurately, utilizing comprehensive research of vehicle market value trends to inform settlement negotiations.
Head of Marketing
Floyd's Auto Sales
09.2016 - 03.2017
- Acted as a lead officer overseeing all marketing and communication activities
- Implemented digital marketing initiatives including promotions and general web content development
- Increased brand awareness by developing and implementing strategic marketing campaigns.
- Provided exceptional customer service by cultivating client relationships
- Conducted assessments of vehicle conditions for quality assurance.
- Analyzed competitive landscape, identifying potential threats and opportunities for strategic positioning in the marketplace.
- Revamped company website, enhancing user experience and improving site traffic metrics significantly.
Sales Specialist
Nordstrom
09.2014 - 09.2016
- Utilized analytical skills to maintain inventory in a department worth over $30 Million in revenue
- Managed client relationships to increase sales and meet department/store goals
- Acknowledged for exceptional customer service & membership.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Exceeded sales targets by consistently meeting and surpassing monthly quotas.
Education
Bachelor of Arts - Communications
University of St. Thomas
St. Paul, MNSkills
- CPR Certified
- Secondary Language: Arabic
- Comprehensive MN insurance Knowledge
- Microsoft Suite
- Access Management
- Data Analysis
- Problem-Solving
- Excellent Communication
Certification
CPR Certified - 2024
Additional Information
Maintain over 70 house plants
Languages
Arabic
Native or Bilingual
Timeline
Sr. Target Security Specialist
Target Coorperation
04.2024 - Current
Bodily Injury Claims Adjuster
Progressive Insurance Company
03.2017 - 09.2023
Head of Marketing
Floyd's Auto Sales
09.2016 - 03.2017
Sales Specialist
Nordstrom
09.2014 - 09.2016
Bachelor of Arts - Communications
University of St. Thomas