SAMIAH MOHD. RAHMAN

• Managed customer receivables within the Finance directorate.
• Recorded and reconciled financial transactions accurately.
• Collected various finance-related payments (e.g., student fees, application fees).
• Recorded journal entries into PeopleSoft.
• Assisted in bank reconciliation and performed end of the day payment reconciliation.
• Prepared Debit reports, cheque deposit slips, and other reports in excel.
• Reviewed student account balances and facilitated payments.
• Monitored delayed payments and liaised with other departments to resolve issues.
• Assisted with student inquiries and registration processes.

Worked as ticketing operator during FIFA22 at DECC and Al-Junoub stadium.

• Operated ticketing sales counter during FIFA22 events.
• Utilized EQS, MS Teams, and Secutix ticketing software.
• Assisted customers with ticket inquiries and purchase issues.
• Provided feedback to management and reported system errors.

Worked as an outsourced part-time employee in the following sports events: IAAF World Athletics Championships Doha 2019, 24th Arabian Gulf Cup Qatar 2019, AFC Champions League 2021, Fifa Club World Cup Qatar 2019, Fifa Arab Cup 2021.

• Worked at multiple job positions under the company: Usher, ticketing operator, and information desk staff.
• Attended staff meetings and training sessions.
• Managed crowds and provided assistance during events.
• Scanned tickets and addressed visitor inquiries.
• Demonstrated a high level of initiative and creativity while tackling difficult tasks.

• Assisted at a promotional event in Doha Festival City.
• Provided customer service and monitored sales team performance.
• Answered customer questions and promoted products.