Samica Summers

• Conducted outreach to underserved communities, providing health education and resources.
• Assisted clients with accessing healthcare services, including scheduling appointments and transportation coordination.
• Educated individuals on chronic disease prevention, maternal health, and wellness programs.
• Collaborated with healthcare providers and social service agencies to improve patient outcomes.
• Maintained accurate documentation and prepared reports for program evaluation.
• Provide culturally appropriate health education on topics such as nutrition, maternal health, chronic disease prevention, and mental wellness.
• Assist clients in understanding medical instructions, treatment plans, and preventive care measures.
• Develop and distribute educational materials tailored to community needs.
• Help individuals access healthcare services, social assistance programs, and community resources.
• Assist with appointment scheduling, transportation, and paperwork for services.
• Guide clients in overcoming barriers to healthcare and other essential services.
• Work closely with healthcare providers, social service agencies, and public health organizations.
• Advocate for policies and programs that address health disparities in the community.
• Participate in team meetings and case discussions to coordinate care for clients.
• Maintain accurate records of client interactions, referrals, and program participation.
• Assist in evaluating community health trends and reporting findings to supervisors.
• Ensure compliance with confidentiality and data privacy regulations.
• Establish and maintain relationships with individuals, families, and community organizations.
• Conduct outreach activities, such as home visits, community events, and health fairs.
• Serve as a trusted resource, advocating for community health needs.

• Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
• Monitored budget and utilized operational resources.
• Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
• Oversee all aspects of the daily operations for a multi-contracted Community Agency providing home-health care
• non-medical transportation services and DOT (department of transportation) regulations
• Matriculate contract services with Ohio Department of Medicaid by providing demographic documentation and certifications
• Develop Employee and Management Policies and Procedures for compliance and quality assurance
• Develop hiring practices and policies for interviewing and orientation sessions
• Prepare Consumer and Employee files to ensure that all documents are in compliance with Ohio Medicaid
• Prepare and distribute payroll reports and allocations to staff
• Prepare billing submissions for Ohio Medicaid and review previous billing reports for accuracy
• Ensure that all Consumers under the contract are being cared for properly and are developing a better quality of life

▪ Conduct training sessions teaching others how to search for jobs and prepare for jobs interviews

▪ Conduct computer literacy training classes to determine specific skill levels

▪ Completes daily record-keeping reports and brief other personnel as deemed necessary to ensure accurate application

▪ Conduct student interviews to determine demographic information, work experience, work history, and desired outcome

▪ Complete resume for each individual student, specific to their skill level, work experience, and desired positions

▪ Keep information current on each student and their progress, and create outcome reports using CEOGC’s software system

▪ Continue follow-up interviews with students to counsel and assist with career development

▪ Coordinated logistics and workflow for Auditing, Claims & Membership, Finance and IT/IS Departments.

▪ Processed purchase orders, vendor allocations, check requests and travel reimbursements.

▪ Served as a liaison for vendor relations as well as building maintenance and security services.

▪ Managed record retention, recycling and storage contracts.

▪ Produced, proofread and verified documentation to support annual reports, spreadsheets, manuals, executive correspondence and other company related forms/documentation.

▪ Attended audits, annual allocation reviews, special projects and research meetings as deemed necessary.

▪ Prepared and arranged travel accommodations for CFO and Executive Staff Members as deemed necessary for travel.

▪ Provided, reviewed and determined eligibility for an interview for admissions and financial aid to resident applicants

▪ Calculated and submitted award letters for scholarships, various grants and loan allocations to applicant awardees

▪ Promoted, planned and coordinated housing, community awareness and departmental medical information to students

▪ Coordinated “interview day” events, orientation ceremonies for prospective student, as well as graduation ceremonies