SAMIDHA PARAB

ParkourSC provides a world class digital supply chain operations/logistics platform (SaaS) to its customers.

• Defined OKRs, strategic initiatives and roadmap (product/infrastructure) in collaboration with executive leadership team and drove alignment through strategic execution of initiatives and releases in collaboration with Engineering teams, resulting in 20% upsell on existing customer accounts and 25% growth in ARR
• Delivered highly complex AWS cluster consolidation program, saving 40% in operational costs
• Successfully managed budgets and resource allocation across initiatives, resulting in maximizing productivity and minimizing negative budget variance
• Scaled PMO organization by 4X within 6 months of joining
• Implemented mentoring program to promote positive feedback and evaluated employee performance by conveying constructive feedback to improve skills, resulting in 100% retention during The Great Resignation
• Standardized PMO, release and communication processes across all channels and enterprise teams with 100% success rate as well as improved transparency across organization by sharing status and risks and transforming digital processes using automation, resulting in increased stakeholder satisfaction by 50%
• Identified inefficiencies across value streams using data analytics and reduced them by scaling organizational structure, resulting in faster time to market by 30%
• Leveraged data and analytics to make informed decisions and drive team performance improvements as well as conducted predictive analysis using statistical models for effective release forecasts
• Launched innovative frameworks and dashboards for Engineering, Customer Success and DevOps teams for achieving effective release planning and delivery, increasing NPS by 20 points
• Established and trained Product Owner Council on lean prioritization methods for portfolio/feature prioritization (WSJF or CD3), resulting in improved on-time delivery of priority work by Engineering teams
• Advocated adoption of Agile/DevOps/SDLC practices across organization by providing training and coaching to teams across organization, resulting in improved speed of delivery and greater transparency
• Launched automation and stability initiatives by collaborating with Engineering, QA and DevOps teams, increasing product quality and stability by 50%

• Established OKRs with leadership team of IT Infrastructure and introduced Amazon's "Working Backwards" approach for creating and reviewing Press Releases prior to converting them into initiatives linked to OKRs, resulting in efficient product development and superior customer satisfaction
• Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure
• Collaborated with Engineering teams to deliver business and engineering requirements through minimal marketable releases and present quarterly release status to CIO during QBRs
• Managed end to end delivery of SaaS based self-service tool for providing insights into spend/utilization of cloud and data center assets, resulting in cost savings of $4M in overall cloud spend for FY21
• Led initiative of building Analytics dashboard for providing visibility into availability of infrastructure services
• Led multi-year network service initiative (SD-WAN) that resulted in improved security, high availability, multi cloud connectivity and cost savings of ~$1.4M. Honored with Service Excellence award for successfully delivering program.
• Managed highly complex cloud migration initiative that exceeded fiscal year OKR for cloud migration by delivering it two quarters ahead of schedule with 422 applications migrated from on premise data center to AWS, resulting in reduction of TCO by 38%
• Collaborated and partnered with PMO for formulating project tools, processes, and methodologies, implemented Scrum at Scale and launched Retrospective tool called TeamRetro for establishing best-in class Agile practices across IT. Honored with Service Excellence Award (Agile Avenger) for leading PMO initiatives for IaaS.
• Performed role of Scrum Master (Agile Coach) for Engineering teams, to lead Agile transformation and adoption by coaching and mentoring 60+ team members and 10+ Scrum Masters
• Spearheaded cultivation of "automation mindset" across IaaS by establishing Infrastructure as Code (IaC), DevOps and GitOps practices, resulting in improved Time to Market by 40%
• Launched Agile Maturity initiative as well as Agile adoption awards for driving Agile transformation by leading Agile Transformation team for assessing Agile maturity on ongoing basis, resulting in improved Agile adoption across teams by 50%

• Managed schedule, scope, plans, risks, resources, dependencies, and progress of releases/programs/projects to achieve program goals and realize program benefits for IT Infrastructure team
• Planned release/program/project communications to ensure visibility and transparency on objectives and status, across all levels in the organization
• Led a team of Cisco’s new graduates and interns for completing two software projects- building Tableau based “Network Dashboard” for executives and project tracking tool called “Compass”
• Proactively analyzed inefficiencies and partnered with cross functional teams and vendors to save operational costs, resulting in savings of ~$1M annually
• Developed pricing models for cross charging network services used by business units, resulting in 100% coverage of operational costs incurred by IT
• Presented release/program/project results to leadership team during QBRs
• Championed the adoption of Agile methodologies and tools by playing the role of Scrum Master/Agile Coach for Engineering organization, resulting in improved service SLAs and time to market
• Shared program/project process frameworks, tools, and standard methodologies with PMO for rolling them out to broader organization

Developed robust supplier strategy by creating roadmap, Preferred Supplier List (PSL) and RFI matrix for eBay's Data Center Operations by performing data analytics and identifying trends in vendor spend of DC assets such as Compute, Storage, Networking, and Infrastructure with annual CAPEX of $200M for achieving significant cost savings in 2013. Presented roadmap and strategy to CTO and VP of eBay.

Led and delivered IBM MAXIMO product implementation projects by building outstanding and dynamic team of high performing developers. Honored with Asia Pacific Bravo award by IBM.

Delivered IBM MAXIMO Enterprise Asset Management (EAM) SaaS product implementation projects by collaborating with customer, development and QA teams to design and develop robust solutions and product features through quality releases to meet client requirements for functionality, scalability and performance.