Samiea Joya

- Assess applicants financial histories and records for creditworthiness.

- Prepare risk assessment reports and analyze financial statements.

- Ensure compliance with investor guidelines, state/federal policies, and documentation requirements.

- Adapt quickly to policy changes and maintain up-to-date knowledge.

- Provide exceptional service to internal and external clients.

- Communicate effectively with Mortgage Loan Officers and Broker Owners regarding loan status.

- Manage multiple priorities while building strong client relationships.

- Assisted with billing and invoice processing.

- Managed invoice collections.

- Communicated with agents, managers, and customers to resolve overdue accounts.

- Reduced delinquency by addressing receivable issues promptly.

- Analyzed shipping documents.

- Resolved past due receivables through research and problem-solving.

- Recorded all payments including cash, checks, and credit transactions onto customer accounts.

- Conducted collections calls and followed up on past-due payments to ensure timely resolution.

- Managed all aspects of accounts receivable for a small landscaping business, utilizing QuickBooks for processing online payments and implementing automated messaging systems to communicate with past-due clients.