Samih Abrams
Baton Rouge,LA
Summary
Dynamic General Manager and Product Manager with extensive experience in budget management, employee training, and contract negotiations. Proven success in driving sales growth, operational efficiency, and fostering strong client and vendor relationships. Expertise in financial performance monitoring, cost-saving strategies, and team leadership.
Overview
8
8
years of professional experience
Work History
General Manager
Southern Air Conditioning & Heating
02.2019 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Formulated policies and procedures to streamline operations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Maintained an average profitability of 20%+ at both locations over the course of 5 years.
- Started-up plumbing department at both locations to lead our region in profit and revenue.
Product Manager
Buddy's Air Conditioning & Heating
11.2016 - 02.2019
- Communicated effectively with team members to deliver updates on project milestones and deadlines.
- Developed product documentation to communicate upcoming features and products to internal teams.
- Survey, bidding, selling, and follow through of sold jobs.
- Sold an average of a $1 million a year of HVAC equipment
- Managed financial goals in terms of revenue and profitiablity for my department
Education
No Degree - Management
Southeastern Louisiana University
Hammond, LASkills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Efficient multi-tasker
- Training and coaching
- Staff Management
- Customer Relations
- Training and Development
- Sales expertise
- Customer Relationship Management
- P&L Management
Accomplishments
I have consistently shown the ability to grow and adapt to an ever changing industry by taking (2) seperate brands and effectively doubling the revenue over the course of 5 years. I have been able to do that with remaining efficient in profitability. I have consistently displayed the ability to manage, train & develop. and lead teams to success.
Languages
Arabic
Native or Bilingual
Timeline
General Manager
Southern Air Conditioning & Heating
02.2019 - Current
Product Manager
Buddy's Air Conditioning & Heating
11.2016 - 02.2019
No Degree - Management
Southeastern Louisiana University
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