Student Services Administrative Assistant
University Women’s Federation College
09.2020 - 05.2021
- Served as the first point of contact for the Student Services office, addressing inquiries via phone, email, and in person
- Maintained and updated student records and databases accurately
- Scheduled and coordinated appointments, meetings, and events for the department
- Prepared correspondence, reports, and presentations as needed
- Assisted students with navigating university resources, policies, and procedures
- Provided support for student onboarding, registration, and orientation processes
- Handled student concerns or escalated issues to appropriate personnel