Summary
Overview
Work History
Education
Skills
Certification
Section name
Languages
Timeline
Generic

Samila Jeanpierre

Rocklin,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Med Tech

Pegasus Senior Living
10.2022 - Current
  • Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
  • Reviewed medication orders for accuracy and completeness before administering medication.
  • Monitored medication storage area to maintain medication security and control.
  • Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.

Claim Supervisor

United Healthcare
03.2020 - 01.2023
  • Monitored team performance, enforcing compliance with corporate claims processes and procedures.
  • Investigated, evaluated and adjusted multi-line claims in accordance with standards and laws.
  • Optimized case management with establishment of best practices.
  • Built talented teams of [Number] claims administrators dedicated to timely and compliant resolutions.

Behavioral Health Technician

Invo Health
02.2021 - 02.2022
  • Built and maintained positive staff relationships to promote teamwork and better serve clients.
  • Completed documentation for every incident and forwarded to correct personnel for review.
  • Conducted client rounds to check on residents.
  • Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.

Customer Service Associate

Macys Department Store
11.2017 - 01.2019
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Education

Associate of Science - Nursing

American River College
Sacramento, CA
03.2025

No Degree - Nursing

Sierra College
Rocklin, CA
03.2020

Certificate - Computer Networking

Springfield Technical Community College
Springfield, MA
05.2017

Skills

  • Interdisciplinary Team Collaboration
  • Conflict Resolution Techniques
  • Social Development and Integration
  • Clerical Support
  • Leadership and Inspiration
  • Smartboard
  • Customer Service
  • Staff Supervision
  • Faculty Meetings
  • Data Analysis

Certification

  • Certified computer networking , [ Cisco networking ] 2017

Section name

Speak , write and speak it fluently 

Languages

French
Native or Bilingual

Timeline

Med Tech

Pegasus Senior Living
10.2022 - Current

Behavioral Health Technician

Invo Health
02.2021 - 02.2022

Claim Supervisor

United Healthcare
03.2020 - 01.2023

Customer Service Associate

Macys Department Store
11.2017 - 01.2019

Associate of Science - Nursing

American River College

No Degree - Nursing

Sierra College

Certificate - Computer Networking

Springfield Technical Community College

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Samila Jeanpierre