Summary
Overview
Work History
Education
Skills
Certification
Excellence in Training Award
Timeline
Generic
SAMIM TOKHI

SAMIM TOKHI

Network Support Technician
Chatsworth,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.


Resourceful Systems Network Support with 10 years of experience in software implementation and maintenance. Proven history of managing complex infrastructures and data center operations. Expert in solutions-oriented business application problem-solving and dedicated to providing best-in-class service. Skilled at troubleshooting, communication and collaboration.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Network Support Technician

Phoenix LLC
Van Nuys, CA
06.2019 - 08.2022
  • Maintained network connectivity of workstations, servers and network devices
  • Installed cabling, wireless routers and telephone systems for data communications networks
  • Supported users both local and by phone with problem resolution and education
  • Troubleshot hardware and software to determine and rectify network problems
  • Set up hardware and software in optimal configurations to meet network performance requirements
  • Provided faculty and staff with security software and network configuration support.
  • Diagnosed and executed resolution for network and server issues.
  • Designed and evaluated WAN and LAN connectivity technologies.

Network Support

Mobius Industries
Leesville , LA
06.2015 - 05.2019
  • Diagnosed network problems involving combination of hardware, software, power and communications issues.
  • Supported users in setup and configuration of wireless bridge networks.
  • Monitored network hardware operations to evaluate proper configuration.
    Investigated and corrected problems with printers, copiers and other peripheral devices..
  • Engineered automated test scripts to test new features against requirements
  • Created and implemented test strategies that involved manipulating hardware to see its effect on software
  • Learned details of routing / switching hardware and software within premises of school Cisco Lab
  • Fluent networking expertise with DNS, DHCP, HTTP, Windows 7 & Windows 10 SQL 2008/2005

Network Support Technician

Tatitlek Corporation
Twentynine Palms, CA
02.2013 - 06.2015
  • Evaluated security measures and made recommendations to network administrator for upgrades and changes
  • Provided faculty and staff with security software and network configuration support
  • Assisted and Resolved user IT services surrounding network computer hardware software and telecommunications
  • Supported fellow engineers with system design of new robotic part loader product
  • Devised technical documentation for upper management, other departments, and customers
  • Applied root cause analysis to identify issues between software and electro-mechanical systems
  • Installation, configuration, administration, and support of MS Windows 10, Mac, Windows workstations, email, MS office, third party application and network connectivity

Education

Bachelor of Science - Cybersecurity

University of Phoenix
Tempe, AZ
2023

Associate of Applied Science - Technology

Preston University
Los Angeles, CA
2007

Skills

  • TACSIGINT Metrics AIMS
  • Linux Microsoft Win 7 Win 10
  • Microsoft Office Suite
  • Telecommunications Systems
  • Multimedia Presentations
  • Firewall Management Tools
  • Virus Protection Software
  • VPN Configurations
  • Hardware and Software Updates
  • Data Reports Data Backups
  • Technical Support Services
  • Network Maintenance and Repair
  • Network Issues Troubleshooting
  • Cloud Management
  • Remote Conferencing Support
  • Active Directory DNS Lookup

Certification

  • CCNA - Cisco Certified Network Associate
  • MCSE - Microsoft Certified Systems Engineer
  • CompTIA Security+

Excellence in Training Award

 

Certification of Appreciation from Special Forces Airborne Ranger |  801st Brigade |  Battalion 101st

 Recommendation letter from MAJ Gerald Krieger

Timeline

Network Support Technician

Phoenix LLC
06.2019 - 08.2022

Network Support

Mobius Industries
06.2015 - 05.2019

Network Support Technician

Tatitlek Corporation
02.2013 - 06.2015

Bachelor of Science - Cybersecurity

University of Phoenix

Associate of Applied Science - Technology

Preston University
SAMIM TOKHINetwork Support Technician