Detail-oriented Accounting Associate with proven expertise in account reconciliation and vendor invoice management. Recognized for ensuring compliance with sales tax regulations while cultivating strong customer relationships. Adept at delivering exceptional service, contributing to increased client satisfaction.
Overview
17
17
years of professional experience
Work History
Accounting Associate
American Institutes for research
Washington , DC
11.2007 - 05.2024
Performed monthly account reconciliations for credit cards, bank reconciliations.
Reviewed and verified journal entries/voucher entries
Record daily cash flow activities
Communicated effectively with colleagues across departments to resolve any discrepancies or errors identified in the course of performing duties.
Completed and submitted sales and use tax forms and returns.
Process cash advances
Teller
Arlington Virginia Federal Credit Union
Fairfax, VA
05.2007 - 11.2007
Reported daily averages and shortages to operations department.
Resolved customer complaints quickly and efficiently in order to maintain positive relationships with clients.
Performed transactional, operational, and customer support tasks through knowledge of bank procedures and products.
Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
Delivered exceptional service to customers in person or over telephone.
Entered customer transactions into computers to record transactions and issue computer-generated receipts.
Balanced cash drawers on a daily basis.
Ordered checks, placed stop payment orders and conducted additional special services for customers.
Verified amounts and integrity of every check or funds transfer.
Counted drawers and reconciled remaining cash to accost for deposits and dispersals.
Maintained accurate records of all transactions and customer interactions.