Samir Afzali
Shoreline,WA
Summary
Program and Operations professional with over 6 years of experience in non-governmental international organizations (NGOs) and private sectors. Proven expertise in procurement, project management, administration, and program coordination. Critical thinker cultivates rapport with individuals to optimize project goals and output, resolve complex problems, and deliver innovative improvement strategies.
Overview
8
8
years of professional experience
Work History
Operations Specialist
Symetrix Inc.
Mountlake Terrace, WA
08.2023 - Current
- Oversee daily operations, including accounting, sales, and shipping processes.
- Provide high-level customer service, addressing inquiries, and ensuring customer satisfaction.
- Managed the end-to-end processes of accounts receivable and payable operations, ensuring effective communication with customers and vendors for seamless invoice submissions and timely payment collection.
- Driving innovation in operational processes for enhanced efficiency
- Identified operational and performance issues and worked with managers to resolve concerns.
Office Administrator
Symetrix Inc.
Mountlake Terrace, WA
01.2023 - 07.2023
- Successfully oversaw the entire approval and shipping process for 15-20 daily orders
- Enhanced overall customer experience through effective communication, resolving inquiries and meeting demands
- Successfully streamlined AR & AP processes, ensuring effective communication with customers regarding receiving and payments.
- Monitor all the prepaid orders, payment, approval, and shipping process
- Provided assistance to the logistics department by managing national and international shipments, effectively communicating with customers, and ensuring regular updates.
Associate Program Officer
World Vision International, Afghanistan
Herat, Afghanistan
08.2021 - 10.2021
- Supervised project execution, ensuring timely completion and quality standards
- Monitored 3-4 project implementation processes, ensuring alignment with strategic goals
- Collaboratively engaged in data gathering, enhancing project efficiency
- Submitted comprehensive reports to senior program officers, supporting informed decision-making.
Interim Project Manager
World Vision International, Afghanistan
Herat, Afghanistan
05.2021 - 07.2021
- Successfully managed and closed three simultaneous projects, ensuring administrative and financial efficiency.
- Led the hiring and management of 20-30 employees for a new $5 million project, providing orientations and instructions.
- Planned and managed a $1 million project budget, ensuring completion within allocated resources.
- Coordinated the smooth execution of a bridge funding worth $200k, facilitating the transition between projects
Project Administrative Assistant
World Vision International, Afghanistan
Herat, Afghanistan
10.2019 - 05.2021
- Coordinated procurement and logistics for disaster assistance and COVID-19 response projects, managing supplies worth over $2 million
- Provided administrative support for all phases of projects including budgeting, scheduling, documentation.
- Facilitated successful project execution by providing administrative support to a team of 30-40 project members
- Monitored financial transactions, ensuring accuracy in budget allocation and expenses.
- Achieved recognition for surpassing primary job functions and played a crucial role in the accomplishment of projects, ultimately resulting in career advancement.
Procurement Assistant
World Vision International, Afghanistan
Herat, Afghanistan
01.2019 - 09.2019
- Processed and completed 5-10 daily purchase requests, meeting the needs of 300-350 organizational staff.
- Implemented a streamlined pre-qualification process for 50+ suppliers, ensuring faster request processing and higher-quality supplies.
- Monitored supply chain logistics to ensure timely delivery and compliance with quality standards.
- Pioneered cost-saving strategies that minimized expenses and maximized resource utilization.
Administrative Assistant & Sales
Aslami Trading Co. Ltd & Golden Spider Trading Co
Dubai, UAE
07.2016 - 09.2018
- Managed 10-15 staff across different branches, increasing work efficiency, sales rates, and customer satisfaction
- Monitored and managed procurement, stocking, and selling of garments and clothes
- Managed financial services such as bank transfers, suppliers' payments, staff payments, and government payments to keep the company’s overall reputation and increase company credit within the market.
Education
Bachelor of Science (BS) - Agriculture
Herat University
01.2014
Skills
- International leadership and Organizational Behavior Certification
- Project Management
- Office Administration
- Successful Negotiation
- Budgeting Management
- Project Coordination
- Organizational Management
- Cross-Functional Communication
- Attention to Detail
- Analytical Thinking
- Multitasking
- Problem-Solving
- Customer Service
- Microsoft Office
- Process Planning
- Process Improvement
- English, Indi/Urdu, Persian/Dari, Pashto, and basic Arabic
Additional Work Experience
Monitoring and Evaluation Assistant, CRS (Catholic Relief Services), 07/20/15, 12/20/15
Professional Development Affiliations
- Accounting Foundations, LinkedIn Learning, 03/26/24
- Operational Excellence Foundations, LinkedIn Learning, 01/23/24
- Accounting Foundations (Understanding the GAAP), LinkedIn Learning, 11/15/23
- Demand and Capacity Management for Operations, LinkedIn Learning, 06/18/23
- International Logistics, LinkedIn Learning, 05/20/23
- Foundation of Project Management, Project Initiation, Project Planning, and Project Execution, Google, Coursera.org, 12/20/22 - 04/20/23
- Project Management Foundations: communication/ Budgets/ Requirements, PMI Registered Education Provider/ LinkedIn Learning, 09/30/22
- International Leadership and Organizational Behavior, Franz Wohlgezogen/ Universita Bocconi/ coursera.org, 09/29/22
- Digital Networking Strategies, LinkedIn Learning Portal, 08/09/22
- Successful Negotiation: Essential Strategies and Skills, George Siedel/ University of Michigan/ Coursera.org, 06/15/22
- Personal Development Skills, Alison online learning portal, 04/13/22
- DE&I Training (Diversity, Equity & Inclusion), World Vision Afghanistan, 04/22/21
Visa Sponsorship Required
No
Work Authorization
Fully Work Authorized
Timeline
Operations Specialist
Symetrix Inc.
08.2023 - Current
Office Administrator
Symetrix Inc.
01.2023 - 07.2023
Associate Program Officer
World Vision International, Afghanistan
08.2021 - 10.2021
Interim Project Manager
World Vision International, Afghanistan
05.2021 - 07.2021
Project Administrative Assistant
World Vision International, Afghanistan
10.2019 - 05.2021
Procurement Assistant
World Vision International, Afghanistan
01.2019 - 09.2019
Administrative Assistant & Sales
Aslami Trading Co. Ltd & Golden Spider Trading Co
07.2016 - 09.2018
Bachelor of Science (BS) - Agriculture
Herat University
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