Samir hasandjekaj
Brooklyn
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
2
2
Languages
9
9
years of professional experience
Work History
Barback
Wolfgang Steak House
03.2026 - 07.2026
- Assisted bartenders in preparing and restocking beverages during peak service hours.
- Maintained cleanliness and organization of bar area, ensuring compliance with health standards.
- Supported inventory management by tracking stock levels and placing orders for supplies.
- Collaborated with kitchen staff to coordinate timely service and delivery of food items to guests.
- Implemented improvements in workflow processes, enhancing overall bar service speed and customer satisfaction.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
Chauffeur
Private Practice
01.2023 - 11.2025
- Followed strict safety protocols while driving in order to protect passengers' lives and property.
- Provided safe, courteous and timely transportation services to customer.
- Organized and managed travel itineraries for passenger, including scheduling stops along the route.
- Assisted passenger with loading and unloading luggage into and from the vehicle.
- Presented clean and sanitized vehicle to customer for utmost satisfaction.
- Drove all around the TRI-STATE area.
- Adhered to state laws governing the operation of motor vehicles when transporting passengers.
- Performed basic maintenance tasks on vehicles such as checking oil levels, tire pressure.
- Researched alternate routes in order to avoid traffic delays or road closures due to construction projects or accidents.
- Ensured that all documents related to vehicle registration were up-to-date at all times.
Delivery Driver
Superfresh Food Markets
07.2023 - 10.2023
- Adhered to local traffic laws at all times while delivering orders to customers.
- Provided excellent customer service throughout the delivery process.
- Followed all safety protocols while driving.
- Utilized GPS navigation systems to find most efficient routes for deliveries.
- Handled cash payments from customers for delivery orders.
- Maintained cleanliness of vehicle interior and exterior.
- Loaded and unloaded delivery vehicles with food items.
- Delivered fresh food to customers across local area.
- Ensured timely delivery of food orders to various customer locations, maintaining strict adherence to delivery schedules.
Construction Worker
Beli Home Improvement
05.2020 - 06.2022
- Performed various carpentry tasks such as constructing walls, installing doors, windows and siding.
- Lifted heavy objects into place with cranes or hoists.
- Provided assistance to supervisors when needed completing additional duties as assigned.
- Utilized power tools such as saws, drills and sanders when necessary on projects.
- Inspected work areas for safety issues before beginning any task.
- Maintained clean, safe working environment by removing debris from job site prior to shift completion.
- Learned and mastered skilled trade specialties under guidance of expert mentors.
BusBoy
Gino's Restaurant
01.2018 - 12.2019
- Provided excellent customer service to ensure satisfaction.
- Greeted guests and provided menus.
- Cleaned tables and chairs to prepare dining area for next customers.
- Resolved customer complaints swiftly and professionally when needed.
- Long hours on my feet dealt with hundreds of people a day.
- Set up tables and chairs for parties and large groups.
- Provided exceptional service to high volume of daily customers.
Education
Some College (No Degree) - Law Enforcement
Kingsborough Community College
Brooklyn, NYSkills
- Vehicle maintenance, i work on cars on my free time and i know my way around cars, i am a car guy
- Navigation systems, good with getting around
- Safe driving, always drive safe especially when i have passengers
- Professional manner
- Safety awareness
- Fast-paced environment
- Cleaning and sanitation
- Customer service
- Organizational skills
- Problem solving
- Time management
- Teamwork and collaboration
Affiliations
- Love cars, car fanatic, i can work on cars
- Make Music on free time
- Workout when im available.
- Go out with friends and family good social life
Languages
English
Full Professional
Albanian
Professional
Education and Training
false,other
Timeline
Barback
Wolfgang Steak House
03.2026 - 07.2026
Delivery Driver
Superfresh Food Markets
07.2023 - 10.2023
Chauffeur
Private Practice
01.2023 - 11.2025
Construction Worker
Beli Home Improvement
05.2020 - 06.2022
BusBoy
Gino's Restaurant
01.2018 - 12.2019
Some College (No Degree) - Law Enforcement
Kingsborough Community College