Samir Kuntamukkala

Front Desk Associate

• Created marketing campaigns to increase the number of participants in swim classes.
• Oversaw the recruitment process for new staff members.
• Implemented strategies for increasing revenue through additional services or products.
• Interacted with customers to decide swim plans, weekly plans, and swim proficiency
• Processed payments, withdrawals, transfers, and refunds

Deck Supervisor and Water Safety Instructor

• Ensured proper maintenance of pool equipment and facilities.
• Conducted weekly meetings with staff members to review goals and objectives.
• Organized, scheduled and supervised staff of lifeguards, instructors and coaches.
• Oversaw workforce schedules and allocated resources in order to achieve project goals.

• Provided emotional support and comfort to patients while transporting them to their destination.
• Performed CPR and used defibrillator on cardiac patients.
• Communicated effectively with physicians and hospital personnel regarding patient's condition during transport process.
• Transported patients to hospitals or other healthcare facilities using ambulances or other vehicles.

• Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
• Processed payments on cash register and counted back bills and change to patrons.
• Warmly greeted visitors to promote great customer service and positive ordering experience.
• Prepared orders for customers by scooping ice cream into dishes or cones.