Samir Montalvo Arbulu
1210 Venice Blvd, Venice CA.
Summary
Motivated and bilingual professional seeking opportunities to contribute strong customer service skills, team leadership, and operational experience in a dynamic environment.
Overview
5
5
years of professional experience
Work History
Barista / Server / Host
Ugo Cafe – Santa Monica, CA
03.2023 - Current
· Provide exceptional customer service and resolve inquiries
· Handle cash operations and POS reporting
· Prepare food and beverages
· Conduct basic training for new hires
· Perform monthly inventory and coordinate vendor orders
· Use OpenTable for reservations
Assistant Manager
Eddie Bauer
Silverthorne
12.2022 - 02.2023
· Supervised staff during shifts
· Managed store operations and scheduling
· Oversaw cashier and end-of-shift procedures
Floral Manager
Safeway Inc.
Frisco, CO
07.2022 - 11.2022
· Led floral department operations
· Handled customer service and order processing
· Managed inventory and product ordering
Cashier
Safeway Inc.
Frisco
03.2022 - 06.2022
Assisted customers with purchases and product inquiries
General Clerk
CoffeeArt
Chiclayo, Peru
01.2021 - 07.2021
Performed cashier duties, food prep, and customer service
Education
Law Student
Santo Toribio De Mogrovejo University
Chiclayo, PeruSkills
Bilingual: Fluent in English and Spanish
Proactive and goal-oriented
Strong customer service background
Team player, works well under pressure
Excellent personal presentation
Experience in retail and food service operations
References
References available upon request.
Timeline
Barista / Server / Host
Ugo Cafe – Santa Monica, CA
03.2023 - Current
Assistant Manager
Eddie Bauer
12.2022 - 02.2023
Floral Manager
Safeway Inc.
07.2022 - 11.2022
Cashier
Safeway Inc.
03.2022 - 06.2022
General Clerk
CoffeeArt
01.2021 - 07.2021
Law Student
Santo Toribio De Mogrovejo University
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