Samir Patel
Summary
Revenue Manager with 2.5 years of experience in optimizing hotel revenue through strategic analysis and pricing strategies. Proficient in managing and navigating various Property Management Systems (PMS) such as Opera, Choice Advantage, SynXis, and ASI. Experienced in utilizing advanced revenue management tools like REV IQ and Choice Max to forecast demand, enhance revenue streams, and maximize profitability. Adept at making data-driven decisions to achieve revenue growth and improve market share. Experienced General Manager and HR Professional with 8.5 years of expertise in overseeing hotel operations and managing human resources functions. Skilled in leading cross-functional teams, driving operational excellence, and enhancing guest satisfaction. Proficient in talent acquisition, employee relations, and performance management, with a proven ability to align HR strategies with business objectives. Skilled at budgeting, financial management, and strategic planning to achieve organizational goals and maximize profitability.
Overview
11
11
years of professional experience
Work History
Chief Revenue Officer (CRO)
Pashm Global
01.2022 - Current
- Developed and executed strategies to maximize hotel revenue through strategic pricing, inventory management, and market analysis
- This role involved analyzing data to forecast demand, setting optimal pricing, managing distribution channels, and identifying revenue opportunities
- Additionally, collaborated closely with sales, marketing, and operations teams to ensure alignment with business objectives, driving overall profitability.
U.S. Department of Defense – Army Reserve
12.2015 - 12.2023
- Participate in monthly drill weekends and annual training to maintain military skills and readiness
- Continuously develop and enhance military skills through specialized training, including weapons proficiency, tactical maneuvers, and leadership courses
- Operate and maintain detection equipment to identify chemical and biological agents
- Conduct field tests to assess hazardous materials
- Ensure the proper use, maintenance, and storage of PPE to protect personnel from exposure to CBRN hazards
- Conduct regular training sessions and drills to prepare personnel for CBRN emergencies.
General Manager/HR
Plaza Resort Management
09.2013 - 11.2021
- Oversaw all aspects of hotel operations, ensuring high standards of service, guest satisfaction, and financial performance
- This role included managing staff recruitment, training, and development, as well as handling employee relations and ensuring compliance with labor laws
- Additionally, responsible for driving operational efficiency, fostering a positive workplace culture, and collaborating with department heads to achieve the hotel’s strategic goals and maximize profitability.
Education
Masters in human resource (MHR) -
DeVry University
Chesapeake, VirginiaMasters in business administration (MBA) with Specialization in Hotel Management -
University of Findlay
Findlay, OhioBachelors in business administration (BBA) with Specialization in Hotel Management -
Sardar Patel University
Gujarat, IndiaCertification: Certified Hotel Professional (CHP) -
AAHOA
Skills
- Teamwork and Collaboration
- Time Management
- Reliability
- Adaptability and Flexibility
- Poised Under Pressure
- Fun and Energetic
Timeline
Chief Revenue Officer (CRO)
Pashm Global
01.2022 - Current
U.S. Department of Defense – Army Reserve
12.2015 - 12.2023
General Manager/HR
Plaza Resort Management
09.2013 - 11.2021
Masters in human resource (MHR) -
DeVry University
Masters in business administration (MBA) with Specialization in Hotel Management -
University of Findlay
Bachelors in business administration (BBA) with Specialization in Hotel Management -
Sardar Patel University
Certification: Certified Hotel Professional (CHP) -
AAHOA
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