Samir Youkhanis
Niles,IL
Summary
Successful at applying electronics, electrical circuitry expertise to different practical issues. Skilled in investigating and diagnosing problems and completing root cause analysis.
Understands technical information and devises forward-thinking, effective solutions that help customers achieve operational and safety targets.
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Mechanical Reliability Specialty
Dearborn Advisors
06.2011 - 08.2021
- Responded quickly to emergencies and summoned additional assistance to mitigate potentially hazardous situations.
- Maintained computerized or manual equipment logs to detail preventive work.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Answered a constant flow of customer calls with minimal wait times.
- Responded to customer requests for products, services, and company information.
- Researched scan error sheets and not-on-file sheets promptly, corrected errors found, and kept a log of manual retail price changes.
- Worked flexible hours; night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
Bachelor of Science -
Oakton Community College
Des Plaines, ILSkills
- Time Management
- Delegating Work
- Active Listening
- Loading and Unloading
- Assembly and Production
- Order Picking and Processing
- Heavy Lifting
- Goals and Performance
- Clear Communication
- Purchase Order Review
Accomplishments
- Resolved product issues through consumer testing.
- supervised a team of 12 staff members.
- Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit, and gift card transactions, balancing the cash draw at the end of the shift with a 100% accuracy rate.
- Customer Relations: Earned the highest marks for customer satisfaction company-wide.
Languages
Assyrian
Native or Bilingual
Arabic
Native or Bilingual
English
Full Professional
Timeline
Mechanical Reliability Specialty
Dearborn Advisors
06.2011 - 08.2021
Bachelor of Science -
Oakton Community College
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