Samira Barley
Nyack,NY
Overview
5
5
years of professional experience
Work History
Office Manager
Signarama
05.2023 - Current
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving
- Developed and maintained successful relationships with vendors, suppliers and customers
- Managed office operations while scheduling appointments for company owner
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel
- Evaluated customers' potential needs to make appropriate recommendations
- Tracked and maintained orders to guarantee prompt and successful completion
- Set up new customer accounts and updated existing profiles with latest information
Accounts Payable/Administrative Assistant
American Heating and Cooling
01.2022 - 01.2023
- Reconcile statements and process invoices
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
- Received vendor invoices, validated for accuracy and routed for approval to prepare for payment processing
- Enter data and customer information into Field Edge software
- Managed filing system, entered data and completed other clerical tasks
- Researched and resolved invoice and payment issues for internal employees and external vendors
- Matched purchase orders with invoices and recorded necessary information.
- Maintained account accuracy by reviewing and reconciling checks monthly
Customer Service Executive
Hailey Home Decor
11.2019 - 02.2021
- Prepare detailed reports for management
- Keep records pertaining to purchases, sales and inventory
- Manage social media accounts such as Instagram and Facebook
- Maintain a thorough knowledge of the products offered
- Informed customers of upcoming promotions and deals to boost sales
- Assessed customer service trends and evaluated complaints to determine areas in need of enhancement
- Handled customer inquiries and suggestions courteously and professionally
- Answered constant flow of customer emails with minimal response times
- Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat
Administrative Assistant
Nyack Center
07.2018 - 06.2019
- Prepare invoices, reports, and other documents
- Executed record filing system to improve document organization and management.
- Open, sort, and distribute incoming correspondence, including faxes and email
- Order supplies for the office and in-house programs
- Maintain daily workflow to ensure all client records are organized.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes
Business Development Representative
KIA Motors
10.2018 - 05.2019
- Set appointments
- Answer inbound calls, emails and online inquiries
- Make calls to generate new business
- Provide customers with information such as sales, warranties, or incentives
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers
- Used SalesForce to handle current portfolio and prospective leads
- Achieved or exceeded company-defined quotas
Education
AAS - Business Administration
SUNY Delhi
Skills
- Great verbal and written communication
- Customer service skills
- Efficient and organized
- Excellent organizational skills with meticulous attention to detail
- Proficient in Microsoft Office
- QuickBooks
- Accounts Payable/ Accounts Receivable
- Administrative experience
- Data entry
- Marketing
- Account reconciliation
Additional Information
- Willing to relocate: Anywhere
Timeline
Office Manager
Signarama
05.2023 - Current
Accounts Payable/Administrative Assistant
American Heating and Cooling
01.2022 - 01.2023
Customer Service Executive
Hailey Home Decor
11.2019 - 02.2021
Business Development Representative
KIA Motors
10.2018 - 05.2019
Administrative Assistant
Nyack Center
07.2018 - 06.2019
AAS - Business Administration
SUNY Delhi
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