Samira De Souza Bezerra

Promote fun, safety and inclusive environment for the Young cruisers

• Host build-a-bear
• Host family events such as " Halloween parties, Christmas family arts and crafts, family scavenger Hunt
• Host family Bingo and all the other activities in our Youth spaces
• Engage with our guests" Sail Away"

• Developed bilingual abilities in portuguese and spanish through imersão conversation and activities
• Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.

• Promoted good experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
• Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
• Exhibited high energy and professionalism when dealing with clients and staff.