Pre-op medical assistant with 1 year's experience in a surgical healthcare environment. Providing patient education, assessment, and care planning prior to surgery. Skilled in coordinating with surgical teams, ensuring patient safety, and maintaining regulatory compliance. Strong interpersonal skills and ability to provide compassionate patient care. Proficient in medication dispensing, inventory management, and prescription processing.
Overview
2
2
years of professional experience
Work History
Medical Assistant/Pharmacy Technician
Summit Spine And Joint Center
06.2023 - Current
Assisting patients with questions about their medications
Promoting medication compliance among patients
Part of an administrative, pharmaceutical oriented back-office team
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Medication Management: Reviewing patients' current medications and coordinating with healthcare providers to adjust medication regimens as needed before surgery, particularly regarding medications that may interact with anesthesia or impact surgical outcomes.
Preparing Patients: Educating patients about the surgical procedure, its risks, benefits, and what to expect before, during, and after surgery. Providing instructions on pre-operative fasting, medication protocols, and prepping procedures.
Communication and Coordination: Facilitating communication among members of the surgical team, including surgeons, anesthesiologists, nurses, and support staff, to ensure smooth coordination of care and timely updates on patient status.
Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Front Desk Receptionist
summit spine and joint center
05.2023 - 07.2023
Provided administrative support such as filing documents, photocopying and scanning materials.
Assisted with preparing reports, presentations and other documents as requested by management staff.
Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
Verified identity documents for new customers before opening accounts in accordance with company policies.
Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Supervisor
Refuge Coffee Bar
10.2021 - 03.2023
Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
Resolved customer complaints in a timely manner while ensuring customer satisfaction.
Assisted in creating budgets for departmental expenses including personnel costs.
Evaluated employee performance through periodic reviews and documented results accordingly.
Created engaging training content that catered to diverse learning styles, improving overall knowledge acquisition among employees.