Samira Seay
Davenport
Summary
Detail-oriented professional with hands-on experience in automotive repair, inventory management and customer service. Proven ability to enhance operational efficiency and maintain high standards in fast-paced environments.
Overview
13
13
years of professional experience
Work History
Overnight Stocker
Walmart
Davenport
10.2025 - 05.2026
- Stocked shelves efficiently with merchandise to ensure product availability.
- Assisted customers in locating products and answering inquiries promptly.
- Operated equipment safely, including pallet jacks for moving stock items.
- Monitored product expiration dates and removed outdated items promptly.
- Participated in training sessions to enhance knowledge of store policies and procedures.
- Built displays for special promotions, sales events and seasonal items as directed by supervisor.
Manager
Hungry Hobo
Bettendorf
07.2021 - 01.2026
- Supervised daily operations and ensured compliance with health and safety standards.
- Trained and mentored new staff on customer service best practices.
- Managed inventory levels and coordinated supply orders effectively.
- Developed staff schedules to optimize coverage during peak hours.
- Resolved customer complaints promptly to enhance satisfaction levels.
- Implemented training programs to improve team performance and efficiency.
- Conducted regular performance evaluations to foster employee development initiatives.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Trained employees on additional job positions to maintain coverage of roles.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Recruited and hired qualified candidates to fill open positions.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Established processes to ensure efficient workflow throughout the organization.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Conducted performance evaluations, providing feedback and coaching for team development.
- Delegated work to staff, setting priorities and goals.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Reviewed completed work to verify consistency, quality, and conformance.
- Opened register drawers and made deposits to bank daily
Grill cook
Steak N Shake
Davenport
04.2020 - 07.2021
- Operated grills to cook Chicken and burgers to perfection.
- Maintained cleanliness and organization of the grill station throughout shifts.
- Monitored cooking times and temperatures for food safety compliance.
- Collaborated with kitchen staff to ensure timely meal preparation during peak hours.
- Assisted in training new grill cooks on proper cooking techniques and procedures.
- Followed all safety protocols while handling grills and kitchen equipment responsibly.
- Made sure that all orders were filled in an accurate and timely manner.
- Followed proper sanitation procedures during food preparation and storage.
- Operated fryers and grills according to instructions to maintain safety and food quality.
- Assisted in restocking kitchen supplies when necessary.
Order picker
Family Dollar Distribution Center
Maquoketa
06.2018 - 12.2019
- Retrieved merchandise from designated areas using handheld scanners.
- Packed and labeled products for shipment to various retail locations.
- Operated pallet jacks and forklifts to move inventory efficiently.
- Assisted in training new employees on warehouse procedures and safety protocols.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Utilized scanning equipment for picking, packing and shipping orders.
- Operated powered industrial trucks such as forklifts, pallet jacks or order pickers safely to move merchandise throughout the facility.
- Confirmed items picked for orders by keying codes into system.
- Limited damage to products and orders by using care when choosing items.
- Prepared orders for shipment by wrapping packages securely with protective materials such as bubble wrap or foam padding.
- Contributed to team efforts by accomplishing related tasks as needed to support warehouse operations.
- Assisted in loading and unloading merchandise from trucks using manual and mechanical equipment.
House Keeper
Quality inn
Davenport
04.2017 - 04.2019
- Cleaned guest rooms to maintain high cleanliness standards and guest satisfaction.
- Managed laundry operations including washing, folding, and organizing linens.
- Restocked supplies and toiletries in guest bathrooms and common areas daily.
- Reported maintenance issues to management for prompt resolution and safety compliance.
- Ensured proper use of cleaning chemicals and equipment for safety and effectiveness.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Changed bed linens and towels, tidied up rooms.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Emptied trash receptacles throughout the property.
- Interacted pleasantly with clients and guests when performing daily duties.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Disinfected telephones, light switches and other frequently touched objects.
- Responded to requests from guests regarding housekeeping needs.
Mobile Sales Specialist
Best Buy
Davenport
03.2015 - 12.2017
- Assisted customers with product selection and technical inquiries.
- Demonstrated product features to enhance customer understanding.
- Maintained knowledge of current promotions and sales initiatives.
- Processed transactions accurately using point-of-sale systems.
- Educated customers on device setup and connectivity options.
- Handled customer complaints with empathy and problem-solving skills.
- Participated in team meetings to share insights on customer preferences.
- Identified opportunities for cross-selling products and services to existing customers.
- Resolved customer complaints efficiently while maintaining positive relationships with clients.
- Reviewed inventory levels regularly in order to ensure adequate stock of products available for sale.
- Greeted customers to determine wants or needs.
- Answered store and merchandise questions and led customers to wanted items.
- Organized and sanitized shelves, counters, and tables for a tidy store environment.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Upgraded and activated Cell Phones for Sprint, Verizon, and AT&T
- Analyzed customers' phone plan and found cheaper options
Team member
Hungry Hobo
Davenport
11.2013 - 11.2016
- Delivered exceptional customer service, contributing to positive dining experiences.
- Prepared and assembled food items according to company standards.
- Ensured cleanliness and organization of workstations, supporting efficient service.
- Operated kitchen equipment safely while following health guidelines.
- Monitored inventory levels and reported shortages to management promptly.
- Handled cash register transactions accurately with attention to detail.
- Dedicated time to mastering required tasks efficiently in a fast-paced environment.
- Welcomed customers with a friendly demeanor, fostering a welcoming atmosphere.
- Performed opening and closing duties
Education
Some College (No Degree) - AAS Automotive Technician
Scott Community College
Bettendorf, IA06-2026
Skills
- Vehicle maintenance
- Diagnostic Skills
- Hand and Power tool proficiency
- Brake System Service
- Attention to detail
- Problem solving
- Team collaboration
- Self-motivated
- Leadership
Timeline
Overnight Stocker
Walmart
10.2025 - 05.2026
Manager
Hungry Hobo
07.2021 - 01.2026
Grill cook
Steak N Shake
04.2020 - 07.2021
Order picker
Family Dollar Distribution Center
06.2018 - 12.2019
House Keeper
Quality inn
04.2017 - 04.2019
Mobile Sales Specialist
Best Buy
03.2015 - 12.2017
Team member
Hungry Hobo
11.2013 - 11.2016
Some College (No Degree) - AAS Automotive Technician
Scott Community College