Samira Sorogho
Bronx,NY
Summary
A very focused and highly motivated individual with strong work ethics and exceptional technical, analytical and interpersonal skills ready to take on new challenges and contribute my quota towards the achievement of the organization's goals.
Overview
12
12
years of professional experience
Work History
Business Owner
Qyut Online
Accra
12.2020 - Current
- Responsible for maintaining accurate inventory records and performing regular stock checks.
- Processed payments, returns and exchanges with efficiency and accuracy.
- Provided excellent customer service by addressing inquiries promptly and courteously.
- Answered phone calls from customers providing helpful information about products.
- Tracked sales data using Excel spreadsheets to identify areas of improvement.
- Assisted customers in selecting items that met their individual needs and preferences.
- Provided fashion advice to customers based on current trends and personal style.
- Researched new products and brands to offer customers the most up-to-date selection.
- Developed relationships with loyal shoppers by providing personalized shopping experiences.
- Tracked customer feedback through surveys or other methods in order to improve services offered.
Finance Professional
Lemet Construction Company Limited
Accra
03.2018 - 12.2018
- Managed payroll processing activities while adhering to statutory requirements.
- Assisted in developing business plans for new projects based on financial projections.
- Generated reports on a regular basis to track budget activity.
- Monitored cash flow activities and ensured sufficient funds were available for operations.
- Ensured proper filing of all financial documents according to company guidelines.
- Identified areas where cost savings could be achieved through process improvement initiatives.
- Served as a liaison between the finance department and other departments when needed.
National Service Personnel
The Royal Bank Ghana
11.2013 - 07.2014
- Opening of accounts for new customers and maintaining those of existing ones (checking balances and making new deposits)
- Passing debit and credit entries via TERMINUS 24 and booking investments for customers
- General bank operations work
Intern
Venture Capital Trust Fund (VCTF)
06.2012 - 08.2012
- Worked under the supervision and mentorship of the Fund’s head of investments
- Replying official letters and writing reports
- Helped assess the business plans of potential entrepreneurs
- General administrative work
Education
Master of Science - Finance And Investment
University of Exeter
Exeter, United Kingdom01.2016
Bachelor of Science - Business Administration
University of Ghana Business School
Accra, Ghana05.2013
High School Diploma -
Akosombo International School, Ghana
05.2008
Skills
- Proficient in Microsoft Office Suite
- Financial Analysis and forecasting
- Financial planning and customer service management
- Strong attention to detail and result-oriented
- Strong verbal and written communication and time management skills
- Innovative learner and great team player
Communication Skills
- One of five members to make a PowerPoint class presentation on cash flow estimation on behalf of a thirty–member group.
References
References available upon request.
Timeline
Business Owner
Qyut Online
12.2020 - Current
Finance Professional
Lemet Construction Company Limited
03.2018 - 12.2018
National Service Personnel
The Royal Bank Ghana
11.2013 - 07.2014
Intern
Venture Capital Trust Fund (VCTF)
06.2012 - 08.2012
Master of Science - Finance And Investment
University of Exeter
Bachelor of Science - Business Administration
University of Ghana Business School
High School Diploma -
Akosombo International School, Ghana
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