Samirah Lawler
Concord ,United States
Summary
Housekeeping professional with strong customer service, teamwork, and organizational skills. Demonstrated ability to enhance team performance and maintain high standards of cleanliness and efficiency in various fast-paced environments. Eager to leverage critical thinking and communication skills to contribute to a dynamic team.
Overview
3
3
years of professional experience
Work History
Warehouse Associate
Macy’s Distribution Center
1305 Liberty Ridge Rd China Grove, NC 28023 Unite
11.2025 - 01.2026
- Organized warehouse layout for optimal space utilization and improved workflow efficiency.
- Assisted in training new hires on operational procedures and safety practices.
- Monitored equipment performance and reported maintenance needs to prevent downtime.
- Coordinated with shipping department to streamline outbound logistics and improve delivery times.
Warehouse Associate
FedEx Ground
4350 Fortune Dr NW Concord, NC 28027 United State
09.2025 - 11.2025
- Operated forklifts and pallet jacks to transport materials efficiently within warehouse environment.
- Conducted inventory counts and managed stock levels to ensure accurate product availability.
- Collaborated with team members to fulfill orders and maintain high productivity standards.
- Implemented safety protocols to minimize accidents and ensure compliance with regulations.
Customer Service Representative
Circle K
513 N Main St China Grove, NC 28023 United States
01.2025 - 09.2025
- Assisted customers with inquiries and resolved issues to enhance overall satisfaction.
- Processed transactions accurately using point-of-sale systems, ensuring efficient service delivery.
- Maintained cleanliness and organization of store displays to create an inviting shopping environment.
- Collaborated with team members to streamline operations and improve workflow efficiency.
Housekeeping
Intown Suites
Charlotte
05.2024 - 08.2024
Crew Member
Dunkin Donuts
Charlotte, NC, United States
04.2024 - 05.2024
- Contributed to team's achievement of exceeding monthly sales targets
- Implemented innovative strategies to improve customer service
- Utilized analytical skills to manage inventory
Crew Member
KFC
Charlotte, NC, United States
01.2024 - 04.2024
- Served customers with enthusiasm in a fast-paced environment
- Maintained a clean and efficient workspace
- Collaborated effectively with a diverse team
- Resolved customer issues promptly and courteously
Crew Member
Wendy's
Concord, NC, United States
11.2023 - 12.2023
- Delivered high-quality customer service
- Collaborated effectively with team members
- Maintained cleanliness and organization of the restaurant
- Handled cash transactions with accuracy
Crew Member
Carroll's Corporation
Kannapolis, NC, United States
09.2023 - 10.2023
- Expedited customer orders with efficiency
- Maintained a clean, organized workspace
- Collaborated effectively with team members
- Resolved customer complaints swiftly
Crew Member
Little Caesars
High Point, NC, United States
04.2023 - 06.2023
- Delivered top-notch customer service as a Crew Member at Little Caesars
- Collaborated effectively with team to meet service goals
- Adhered strictly to food safety regulations
- Resolved customer complaints promptly, enhancing brand reputation
Education
High School diploma - undefined
AL Brown High School
Kannapolis, NC, United States12.2023
Skills
- Cleaning
- Teamwork
- Customer Service
- Organizational Skills
- Communication
Custom section
- Disability
- Autism
- I have Autism which makes it hard to focus under stressful circumstances and to understand things right away.
Timeline
Warehouse Associate
Macy’s Distribution Center
11.2025 - 01.2026
Warehouse Associate
FedEx Ground
09.2025 - 11.2025
Customer Service Representative
Circle K
01.2025 - 09.2025
Housekeeping
Intown Suites
05.2024 - 08.2024
Crew Member
Dunkin Donuts
04.2024 - 05.2024
Crew Member
KFC
01.2024 - 04.2024
Crew Member
Wendy's
11.2023 - 12.2023
Crew Member
Carroll's Corporation
09.2023 - 10.2023
Crew Member
Little Caesars
04.2023 - 06.2023
High School diploma - undefined
AL Brown High School