David Davila Jr
Miami,FL
Summary
Driven leader with proven success at Firehouse Subs, enhancing team performance, and customer satisfaction. Excelled in staff training and development, alongside adept cash handling, embodying a positive attitude, and exceptional problem-solving skills. Achieved sales goals through effective team leadership and a customer service focus, fostering a productive work environment. A highly organized professional promotes a track record of overseeing and leading teams to achieve sales goals and maintain high customer service standards. Expert in handling customer complaints and resolving customer issues. Committed to developing and maintaining a positive work environment, and fostering collaboration between staff and management. Industrious and personable Park Attendant with diverse experience serving public in recreational settings. Dedicated to maximizing responsible use of natural resources and to helping people of all ages safely experience outdoor activities. Energetic and physically adept nature enthusiast with passion for people and environment.
Overview
4
4
years of professional experience
Work History
Park Attendant
City of Aventura
Aventura, Florida
01.2025 - 07.2025
- Maintained cleanliness of park facilities and grounds for visitor enjoyment.
- Assisted visitors with inquiries, providing information about park amenities and events.
- Monitored park rules, ensuring safety and compliance among guests and activities.
- Operated maintenance equipment to manage landscaping and recreational areas effectively.
- Organized recreational activities, enhancing guest engagement and community involvement.
- Collaborated with team members to resolve issues and improve visitor experiences.
- Conducted regular inspections of park facilities, identifying maintenance needs promptly.
- Trained new staff on operational procedures and customer service best practices.
- Assisted with the maintenance of park grounds, including mowing, weeding, and pruning.
- Monitored wildlife activity within the park boundaries.
- Inspected playground equipment for safety hazards and reported any issues to supervisor.
Sales Associate
Marshalls
Hollywood, Florida
01.2024 - 09.2024
- Assisted customers with product selection and inquiries.
- Maintained organized and visually appealing merchandise displays.
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team to achieve sales targets and improve service.
- Trained new associates on store policies and customer service standards.
- Managed inventory levels through regular stock checks and replenishment.
- Handled customer complaints professionally and resolved issues promptly.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Provided accurate information about products, prices and services.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Maintained up-to-date knowledge of store merchandise and policies.
- Trained new team members in cash register operation, stock procedures, and customer services.
Shift Leader
Firehouse Subs
Hallandale, Florida
01.2023 - 02.2024
- Held team members accountable during shift by effectively coaching to improve performance.
- Considered cost effectiveness, technical feasibility and acceptance to assess or propose sustainability initiatives.
- Researched and reviewed regulatory, technical or market issues related to sustainability.
- Used company tools and resources to train employees.
Retail Sales Key Holder Associate
Bentos
Davie, Florida
03.2021 - 09.2022
- Supervised food production and preparation, promoting consistency with established recipes and procedures.
- Coached team members, delivering candid feedback on expectations and performance.
- Trained new employees in job duties, safety procedures, and company policies.
- Maintained clean and secure operating environment, driving safety and well-being of employees on shift.
- Developed strong customer service skills through daily interactions with customers.
- Achieved or exceeded sales goals through product knowledge, upselling techniques, and personalized recommendations.
- Assisted with inventory by identifying and marking items for removal from shelves or storage areas.
- Watched for and recognized security risks and thefts.
- Maintained up-to-date knowledge of organizational policies, procedures, and regulations.
- Answered questions regarding store and merchandise.
- Sold products to customers by explaining product features and benefits.
- Exchanged merchandise for customers and accepted returns.
- Trained new employees on basic customer service techniques and procedures.
- Maintained professional, positive attitude, contributing to productive work environment.
Education
Diploma - Medical
South Broward High school
Hollywood, FL06.2020
Skills
- Positive attitude
- Cash handling
- Team leadership
- Problem solving
- Flexible schedule
- Customer service focus
- Staff training and development
- Sales expertise
- Multitasking
- Time management
- Organizational skills
- Teamwork and collaboration
- Park maintenance
- Equipment operation
- Safety compliance
- Visitor assistance
- Team collaboration
- Attention to detail
- Effective communication
- Cleaning and sanitation
- Cash handling proficiency
- Flexibility
- Active listening
Languages
Spanish, Fluent
Languages
Spanish
Native/ Bilingual
Timeline
Park Attendant
City of Aventura
01.2025 - 07.2025
Sales Associate
Marshalls
01.2024 - 09.2024
Shift Leader
Firehouse Subs
01.2023 - 02.2024
Retail Sales Key Holder Associate
Bentos
03.2021 - 09.2022
Diploma - Medical
South Broward High school