Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Samirah Murphy

Houston,TX

Summary

Dedicated professional with extensive experience at Marriott Hotel, excelling in sanitization procedures and customer service. Proven ability to enhance guest satisfaction through meticulous room inspections and effective waste disposal. Skilled in chemical handling and restocking supplies, consistently achieving high standards in cleanliness and operational efficiency.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Housekeeping and Laundry Attendant

Marriot Hotel
12.2017 - 07.2019
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets, and upholstered furniture.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Responded to requests from patrons for linens and toiletries.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Liaised with other departments to coordinate housekeeping requirements and resolve issues and concerns.

Assembly Line Production Worker

Pilgrim Pride
12.2017 - 01.2019
  • Boxed, labeled, and transported items to support assembly operations.
  • Assembled components with minimal supervision, exceeding expected project milestones.
  • Assisted quality assurance by inspecting items and removing defective parts.
  • Completed durable assemblies and subassemblies with hand and power tools.

Customer Service Representative

Hewlett Packard Enterprise
07.2013 - 01.2015
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets, and upholstered furniture.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Responded to requests from patrons for linens and toiletries.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Liaised with other departments to coordinate housekeeping requirements and resolve issues and concerns.

Education

GED -

Atlanta Technical College
Atlanta, GA
06.2024

Skills

  • Restocking supplies
  • Sanitization procedures
  • Room inspections
  • Mopping and sweeping
  • Chemical handling
  • Waste disposal
  • Sorting and washing laundry
  • Vacuuming and sweeping
  • Customer service
  • Mopping and buffing floors
  • Folding clean laundry
  • Cleaning bathrooms
  • Linen replacement

Certification

Serv-Safe manager and food industry

Timeline

Housekeeping and Laundry Attendant

Marriot Hotel
12.2017 - 07.2019

Assembly Line Production Worker

Pilgrim Pride
12.2017 - 01.2019

Customer Service Representative

Hewlett Packard Enterprise
07.2013 - 01.2015

GED -

Atlanta Technical College

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