Summary
Overview
Work History
Education
Skills
Timeline
Generic

SAMIR CHANDRA PRADHAN

Omaha,NE

Summary

Successful at analyzing and solving information system problems with speed and accuracy to support business needs. Experienced in working with information from different data centers. Maintains both hardware and software system components in optimal condition. Technologically-savvy IT professional providing remote user support, managing system operations and updating documentation. Demonstrated abilities in repairing and maintaining system architecture. Organized planner and relationship-builder with [Number] years' experience in the field. Accomplished Telecommunications professional skilled in coordinating systems upgrades, software and hardware installations and process improvements. Demonstrated success in collaborating with cross-functional teams to drive project completion. Personable and focused with [Number] years of industry experience. Adept at improving security, operational processes and systems implementation procedures. Proficient in disaster recovery planning, emergency response, project mapping and training.

Overview

28
28
years of professional experience

Work History

Storage Engineer III (Lead solution Architect), System Manager, Unified

FISERV
07.2010 - Current
  • Contribution
  • Primarily working on NetApp and S3 solution Architecture
  • Rubrik backup system implementation across the corporate
  • Design and planning of data migration from old to new NAS storage
  • Involve on private cloud implementation
  • Invove on kubernete design and implementation
  • Provides analysis of environment and best practice knowledge transfer
  • LUNS, SMB, NFS, Snapshot, Snapmirror, VFILER creations, performance tuning
  • POC on multivendor S3 products using Elbencho and cosbench
  • Drive our operation team on storage administration functions including storage allocation/de-allocation, utilization reporting, performance monitoring/tuning, trending and capacity planning
  • NetApp OnCommand, Manager and Performance Manager
  • Demonstrates NetApp software products and provided training to operation team on Snap Mirror, snap lock, Flexvol, flexGroup, and ONTAP fundamentals
  • Storage Area Network (specifically EMC, Brocade), Network Attached Storage (NetApp), SAN/NAS management and monitoring tools
  • Implement SRDF Automated data migration and to resume replication quickly after an SRDF/A drop
  • Reviews the Unix/Storage performance metrics and reports provided by the Managed Service Providers
  • Identify issues and recommend remediation plans
  • Works on complex systems project with senior IT project management and demonstrates strong solutions based on the project status
  • Tightly maintain project deliverables deadline, track project schedule, and manage action items and coordinating among various staff people to get approvals
  • Develop and deliver relevant solutions, including workshops, migration tools and guides, reference architectures, and related solutions collateral
  • Planning the data migration using the tools EMC Replication/Migration Applications, Time Finder (Mirror, Snap, Clone, BCV); SRDF/s, SRDF/a; Open Replicator; Open Migrator; Power Path ME; SAN Copy; Snap View; Mirror View
  • Verify AIX, LINUX and windows server Hardware and software compatibility with various storage support matrix for data replication and migration to EMC Vplex
  • Assessed backup environment and proposing recovery strategy to provide complete data protection through snapshots both on-site and at remote site data warehouse
  • Design snap mirror technology for replicating data between the sites and planning for disaster recovery
  • Utilize standard tools (Unified manager, Unified performance monitor, Unisphere, SRM, Connectrix manager, VI) and methodology to develop system and support performance metrics
  • Provide infrastructure system problem resolution, root-cause analysis
  • Understanding, recommending and guiding mounting shares across the infrastructure service layers of network (VLAN), storage, server, virtualization, and operating systems
  • Provides a high level of technical expertise and support Windows server, networking devices, Active Directory, DNS, SMTP, storage systems (EMC) and Unix system related to NAS technology
  • Evaluate and develop architecture plan for various cluster's automation tools including unified manager and on command system manager
  • Ensures team adherence to protocols response and notifications for alarms, errors, or critical incidents
  • Documenting Hitachi, EMC and NetApp Storage Infrastructure component triage test plan templates for managing daily alerts
  • Assist in training of new staff for faster on boarding
  • Provides basic training and demonstration to customer about NetApp 8240,2552, data shares, data store, Configuration, management and technical aspects
  • Best practices Knowledge Transfer (KT) to storage team members during the engagement, allowing the team to execute independently and accurately
  • Interface with EMC Support and Engineering to resolve any outstanding and/or urgent issues
  • Analyze performances issues and implement required remedies
  • Serve as a trusted advisor to the end client, providing technical mentorship on EMC and NetApp technology to customer personnel
  • Vendor management with existing vendors and evaluate new potential technical partnerships
  • Team Size 10
  • Environment Data size: 150PB
  • S3: VAST, StorageGrid, ECS
  • SAN: VMAX,Vplex,DMX4,DMX3,RPA(Recovery point Appliance), IBM XIV, IBM DS8870, VNX, Centera, Pure
  • NAS: AFF9000,AFF7000, AFF400,AFF300 NetApp, Hitachi HNAS, VNX, Celera, Isilon
  • Switches: Brocade, Cisco
  • Backup: Networker and RUbrik
  • Tools: Unisphere, Connectrix manager, Virtual Instrument, Unified manager, STOR2rrd, ACTIVEIQ, CLoudIQ, Policy manager, Cleondris
  • Wipro Technologies
  • Project AMAT NAS and SAN solution and implementation

Tech Lead

Applied Materials
Austin, US
07.2007 - 01.2010
  • Contribution
  • Provide solution to all the regions Austin, Santa Clara, Sacramento, Korea, China, Israel, Singapore, Taiwan, India, Hillsboro
  • SAN hardware migration from one site to another site
  • Oracle stabilization project migration
  • Provision storage for new hosts and existing hosts by zoning, LUN creation/growth & allocation, decommissioning storage on existing hosts by cleansing file systems, removal of LUNs, return to storage pool and removal of zoning
  • General investigation of snapshot, mirroring, and replication jobs
  • Conducting periodic firmware/software updates/patches, to arrays, switches, HBA’s, and other devices; SAN fabric (impact of topology changes, etc); and maintain a configuration management database
  • Daily sync devices presented to the development environment for data validation
  • Presenting storage report to the customer using EMC storage scope tool
  • Generating performance report for all storage on weekly and monthly basis , providing to customer
  • Integrated 12 Service improvement plan within 8 months of time
  • Ticket quality auditing
  • Alert mechanism setup on NetApp Operation manager
  • Step by step complete installation of NetApp filer
  • Upgradation of NetApp across the globe using Advisor tool
  • NetApp Snapshot and snap vault configuration and their troubleshooting
  • Storage allocation decommission for end user request through remedy ticketing system
  • Daily monitoring and supporting all the BCV script running on different production and development servers
  • Meeting 100% SLA on regular basis
  • Supporting 1600TB of RAW capacity in the environment
  • Team Size 4
  • Environment Symmetrix VMAX,DMX4, DMX3, RPA(Recovery point Appliance), CLARiiON CX700,CX-3, 80, 40 20, CDL4200,Celerra NS700,500 NS40G,CISCO 9000 series, Netapp Filer 3070, 3740,2050,ECC 6.0,
  • Project: EMC POC Lab

Lab Administrator

EMC Hopkinton
, USA
02.2007 - 06.2007
  • Contribution
  • Commissioning and installing all new EMC products i.e
  • CLARiiON CX-3,DL4200, Celerra NS80G, Symmetrix DMX-3
  • Installing and configuring Dell servers
  • Windows and Solaris host integration with the EMC Products
  • Troubleshooting of windows, Solaris and Cisco switches
  • Implemented ghost software on windows
  • Planning and designing of server and storage equipment in POC lab
  • Avocent KVM switch maintenance
  • Team Size 3
  • Environment CLARiiON CX700,CX-3, CDL4200,Celerra NS80,NS80G, Symm DMX-3,CISCO 6509,9509
  • Project: EMC Storage support

Project Engg and Team Leader

EMC
06.2004 - 01.2007
  • Remote support to all EMC customer globally, Contribution
  • Manage the over all support operation of four EMC products i.e., Clarion, Celerra, EDM and Centera
  • Knowledge sharing on SAN and NAS
  • Handling Level1 and Level2 support
  • Hands on training and support on various type of dial homes/tickets
  • Remote support to the EMC customer spread across the Globe
  • Ensure the team members adhere to the process
  • Successfully Implemented DR plan for the support centre
  • Send updated SOP to the client for review on quarterly basis
  • Trained the team members on Celerra and EDM products
  • Team Size 160+
  • Environment Clarion, Celerra, EDM, Windows

System Administrator

Suprawin Technologies Ltd
06.2000 - 02.2004
  • In-house system administration.

System administrator

Yantra Solutions Pvt Ltd
02.2003 - 01.2004
  • Installation and Configuration of Desktops
  • Was Providing network support and administration for 200+ multi branded systems
  • Daily ISO standard Backups
  • Maintenance and Troubleshooting of SUN Servers
  • Installation and configuring of solaris8 SUN server with NIS, NFS veritas Netbackup, Veritas Volume Manager etc
  • Also providing user Accounts creation and Permissions, Network strategies, File/Print/Terminal/Server and Workstation performance monitoring, Repair and Configuration,
  • Installing and Configuring Mdaemon mail server and Designing Forms on Internet Security and Acceleration(ISA) Server
  • Customer satisfaction, Data security, Data protection from virus attacks and was responsible for infrastructure development
  • Design and Implementation of Squid Proxy Server
  • Implementation of Samba Server
  • Environment: Sun enterprise 450, Enterprise 250, Intel, Solaris 8, Linux, Oracle database,
  • Project: System Administration, Sole responsible in system dept
  • Independent responsibility
  • Contribution
  • Administration and troubleshooting of Solaris Operating Systems, VERITAS volume manager, Windows NT/2000, Linux, and HP unix
  • I was responsible for the entire systems dept as a System Administrator
  • Network configuration and maintenance
  • Database setup as per project requirement
  • Sole responsible for timely incremental and full backup as per the company standards
  • Troubleshooting and resolving all kinds of user related problems
  • Team Size 2
  • Environment Solaris 8, Veritas Netbackup, Solstice Disk suite etc
  • With E250/E450/SF280/SF420 SUN Hardware, HP Risc Server, RS6000 IBM Server, Veritas Net Server4.5 with Storage TEK L40 , HP 4000 Procurve switch and Link Sys Wireless LAN switch
  • Project: 24/5 Support and Service

Karnataka Bank H.O
11.2002 - 12.2002
  • Description Legato backup and T3 sun cluster monitoring.

Sr

BINARY System Pvt Ltd, Franchisee
01.1995 - 06.2000
  • Overall Binary customer support and maintenance, Customer Support Engg
  • Contribution
  • Was positioned in Customer Site as a System Administrator and site in-charge and was responsible for IT operations
  • Implemented NIS, NFS, SMC, Admin Suite, Veritas Volume manager etc
  • Under Solaris platform
  • Expertise in configuring, implementing and trouble shooting of SFT III on Novell NetWare
  • Good Knowledge on Wipro PC, Servers and other Peripherals, Acer and Desktops and Notebooks
  • Team Size 1, Sco Unix, Impact and non impact Printers, All kind of Sun hardware

lead engineer

Fiserv
  • Project: Design, Deploy, Configure implementation and performance

Sr. System Engineer

System Pvt Ltd
  • Contribution
  • I was responsible for monitoring T3 SUN Cluster with SF10K server where customer has centralized database for all over the branches
  • Support for 24/5 support
  • Legato backup on day to day basis as per the bank policy
  • Network and data replication monitoring
  • During replication If we found data latency then we reinitialize the process for synchronization
  • Team Size 4
  • Environment Solaris2.6 & Solaris 8, Veritas Volume Manager, Veritas Net backup, Solstice Disk suite etc
  • With SE3500/SF3800/SF4800/E250/E450 etc SUN Hardware 4
  • Binary,
  • Project: Field support

Education

MS - MIS(Management of information systems

Bellevue University

Skills

  • Computer Skills
  • SAN Technologies
  • Linux and UNIX
  • Troubleshooting and Diagnosis
  • Equipment Installation
  • Infrastructure Planning
  • People Skills
  • Team Management

Timeline

Storage Engineer III (Lead solution Architect), System Manager, Unified

FISERV
07.2010 - Current

Tech Lead

Applied Materials
07.2007 - 01.2010

Lab Administrator

EMC Hopkinton
02.2007 - 06.2007

Project Engg and Team Leader

EMC
06.2004 - 01.2007

System administrator

Yantra Solutions Pvt Ltd
02.2003 - 01.2004

Karnataka Bank H.O
11.2002 - 12.2002

System Administrator

Suprawin Technologies Ltd
06.2000 - 02.2004

Sr

BINARY System Pvt Ltd, Franchisee
01.1995 - 06.2000

lead engineer

Fiserv

Sr. System Engineer

System Pvt Ltd

MS - MIS(Management of information systems

Bellevue University

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SAMIR CHANDRA PRADHAN