Summary
Overview
Work History
Education
Skills
Willingtorelocate
Languages
Timeline

Samiullah Totakhail

Jacksonville,FL

Summary

Motivated Web Designer adept at conceptualizing, designing and maintaining product interfaces to foster exceptional user experiences. Skilled in generating sites for both desktop and mobile browsers. Combines accepted best practices with creative innovation to produce beautiful and functional results. Detail-oriented, organized, and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.

Overview

9
9
years of professional experience

Work History

Web Designer

Fiverr
03.2022 - Current
  • Designed user interface to meet client specifications,
  • Created wireframes and prototypes as part of the design process to facilitate clear communication of concepts between team members and clients alike.
  • Developed graphic and image assets for both content and digital marketing efforts.
  • Improved overall site aesthetics through the use of high-quality graphics, typography choices, color schemes, and layout principles.

Customer Service/ Handling Orders/ Phone Calls

Perfect Pizza Pie INC
12.2020 - 03.2023
  • I have great Customer service experience, phone calls, online and face to face
  • I can evaluate customers need communication.

Team Leader, and phone tester

Levin corp
08.2017 - 12.2018
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.

IT Help Desk Technician

Kardan University
03.2015 - 01.2017
  • Configured hardware, devices, and software to set up workstations for employees.
  • Reduced downtime for end-users by quickly diagnosing and resolving hardware and software issues.
  • Provided Tier 1 IT support to non-technical internal users through desk-side support services.
  • Enhanced customer satisfaction by promptly addressing IT issues and providing timely solutions.

Education

Bachelor of Science - Computer Networking And Telecommunications

Florida State College At Jacksonville, Jacksonville, FL
05.2025

Associate of Science - Computer Science

Kardan University
01.2017

Skills

  • Web Designer
  • web development
  • Computer Networking
  • Microsoft Office (2 years)
  • Word (1 year)
  • Excel (Less than 1 year)
  • Windows (3 years)
  • Networking (Less than 1 year)
  • Customer service
  • Typing
  • E-Commerce
  • HTML and CSS

Willingtorelocate

Jacksonville, FL

Languages

English
Full Professional
Pashto
Full Professional
Persian
Full Professional
Urdu
Professional Working

Timeline

Web Designer - Fiverr
03.2022 - Current
Customer Service/ Handling Orders/ Phone Calls - Perfect Pizza Pie INC
12.2020 - 03.2023
Team Leader, and phone tester - Levin corp
08.2017 - 12.2018
IT Help Desk Technician - Kardan University
03.2015 - 01.2017
Florida State College At Jacksonville - Bachelor of Science, Computer Networking And Telecommunications
Kardan University - Associate of Science, Computer Science

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Samiullah Totakhail