Samiya Ilyas
Whitehall,PA
Summary
Dedicated customer service worker with over three years to five years of experience who is looking to expand and enter healthcare.
Overview
2
2
years of professional experience
Work History
Loader and Unloader
Fed Ex Ground
1000 Willowbrook Rd Northampton PA
11.2023 - 11.2023
- Lifted packages weighing up to 40-60 pounds.
- Collaborated with team members to maintain efficient workflow.
- Loaded and unloaded pallets quickly and safely, managing work load priorities.
- Followed all safety and security protocols to minimize risk of injury.
Ride Operator
Dorney Park & Wildwater Kingdom Amusement Park
3830 Dorney Park Rd Allentown PA
05.2023 - 08.2023
- Cleaned rides and attractions to reduce spread of germs and bacteria..
- Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
- Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
Security Officer
Allied Universal Security Services
2440 Emrick Blvd Bethlehem PA
09.2022 - 01.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company by foot.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility
Ride Operator
Dorney Park & Wildwater Kingdom Amusement Park
3830 Dorney Park Rd Allentown PA
07.2021 - 10.2021
- Latched safety gate after guests entered and exited to avoid unauthorized access to attraction area.
- Trained new ride operators on safety procedures and ride operations.
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
Retail Sales Associate
Ross Dress for Less
2180 MacArthur Rd Whitehall PA
06.2021 - 09.2021
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
- Managed efficient cash register operations.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
High School Diploma -
Whitehall High School
3800 Mechanicsville Rd, Whitehall PA06.2020
Skills
- Excellent People Skills
- Responsible
- Work Assignment
- Personal Care
- Teamwork and Leadership
- Keen observer
- Sensitive information handling
Timeline
Loader and Unloader
Fed Ex Ground
11.2023 - 11.2023
Ride Operator
Dorney Park & Wildwater Kingdom Amusement Park
05.2023 - 08.2023
Security Officer
Allied Universal Security Services
09.2022 - 01.2023
Ride Operator
Dorney Park & Wildwater Kingdom Amusement Park
07.2021 - 10.2021
Retail Sales Associate
Ross Dress for Less
06.2021 - 09.2021
High School Diploma -
Whitehall High School