• Supported day-to-day HR operations for a renowned pediatric occupational therapy office, with a focus on employee benefits and administrative coordination.
• Handled benefits administration including new hire enrollments, terminations, and updates related to qualifying life events for U.S.-based staff.
• Maintained up-to-date employee records and ensured compliance with HIPAA and internal confidentiality standards.
• Liaised with benefits providers and assisted with communication around health, dental, vision, and wellness offerings.
• Created and updated SOPs, HR documentation, and benefit FAQs for staff access and clarity.
• Used Excel (pivot tables, VLOOKUPs) to audit time tracking and benefits costs, and supported internal reporting needs.
• Contributed to onboarding and offboarding by preparing HR materials, managing checklists, and collecting documentation.
• Developed and maintained a standardized office inventory and ordering system, reducing supply costs by 15%.
• Supported HR audits and ensured readiness for internal compliance reviews.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.