Summary
Overview
Work History
Education
Skills
Timeline
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Samiyah Lofton

Atlanta,GA

Summary

Effective at working in fast-paced grocery environments to restock and arrange merchandise in an appealing way. Upbeat and friendly team player with a good attitude and willingness to take on any task. Enthusiastic individual experienced in stocking shelves for variety of organizations. Offering engaging and pleasant personality combined with background building customer relationships.

Overview

1
1
year of professional experience

Work History

Grocery Stocker

Publix
07.2023 - 03.2024
  • Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
  • Collaborated with team members to maintain well-stocked shelves during peak shopping hours for optimal customer experience.
  • Contributed to store''s overall sales goals by effectively merchandising products to attract customers'' attention.
  • Supported a safe shopping environment by promptly addressing spills or hazards and reporting potential safety concerns to management.
  • Reduced out-of-stock instances through diligent monitoring of inventory levels and timely restocking efforts.
  • Assisted in training new employees on proper stocking techniques, enhancing overall team performance.
  • Optimized the use of storage space by consolidating overstock items, creating a more organized backroom area.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Answered customer questions and provided detailed product information.
  • Greeted customers and directed to requested products.
  • Maintained effective team member communication.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Checked aisles for spills to complete quick clean-up.
  • Scanned shelves and product cases to locate expired, outdated, and spoiled items.
  • Kept work areas neat, clean and free from debris.
  • Stocked shelves, racks and cases with new or transferred merchandise.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Stocked designated items on shelves, end caps and displays.

Team Member

McDonald's
12.2022 - 02.2023
  • Improved customer satisfaction by consistently providing friendly and efficient service.
  • Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
  • Contributed to the achievement of company targets through consistent delivery of high-quality service.
  • Assisted in increasing sales through upselling menu items and promoting limited-time offers to guests.
  • Received regular positive feedback from customers for exceptional service, boosting overall store reputation.
  • Utilized strong communication abilities to relay order details clearly between front-of-house staff and kitchen team members.
  • Contributed to a safe work environment by strictly adhering to company health and safety regulations at all times.
  • Worked well with teammates and accepted coaching from management team.
  • Showcased excellent problem-solving skills when faced with unexpected challenges, working to find effective solutions and maintain customer satisfaction.
  • Worked front counter, drive-thru and other areas.
  • Collaborated with team members to complete orders.
  • Became familiar with products to answer questions and make suggestions.
  • Took orders, prepared meals, and collected payments.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Operated register to process payments and collect cash payment for order totals.
  • Greeted customers at drive-thru and took food orders.
  • Assisted other team members to achieve goals.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Recorded orders by answering customer questions and entering requests in system.
  • Operated cash register to ring up final bill and process various forms of payment.

Education

No Degree - N/a

Westlake High School
Atlanta, GA
05.2024

Skills

  • Unloading procedures
  • Stock rotation guidelines
  • Product labeling skills
  • Heavy Lifting
  • Sales Support
  • Shelf Organization

Timeline

Grocery Stocker

Publix
07.2023 - 03.2024

Team Member

McDonald's
12.2022 - 02.2023

No Degree - N/a

Westlake High School

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Samiyah Lofton