Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

SAMJAD AZEEZ

Wylie,TX

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Manager – Systems Engineering

Walmart
10.2019 - Current
  • Currently leading various projects related to mergers, acquisitions, and divestitures
  • Successfully lead Productivity application migration during four major global Divestitures for a combined 60,000 users
  • Designed and executed collaboration infrastructure merger of 2 new acquisitions, achieving a remarkable 40% cost savings compared to previous similar-sized mergers.
  • Partnered with leadership to define, launch, and drive strategic and operational initiatives through the development of OKRs and KPIs to be used to develop the Annual Operating Plan and team specific roadmaps and strategy planning.
  • Actively participated in the Campus hiring program for two years.
  • Planned and delivered the International PST elimination project where 300TB of unsecured data were migrated from user's workstation to the Cloud.
  • Designed and executed the collaboration infrastructure merger of 2 new acquisitions, achieving a remarkable 40% cost savings compared to previous similar-sized mergers
  • Partner with stakeholders functionally to lead projects and initiatives at the enterprise level across all Walmart business units.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Cross-trained existing employees to maximize team agility and performance.

Senior Infrastructure Consultant

The Vanguard Group
02.2016 - 09.2019
  • Established strong relationships with vendors, negotiating contracts that yielded cost savings without compromising quality or service levels.
  • Developed and presented short-term and long-term product roadmaps, providing strategic insights to the customer leadership team.
  • Mentored junior team members in best practices for managing IT infrastructure projects while fostering an environment of continuous learning and growth.
  • Collaborated with stakeholders to gather requirements for new system implementations, ensuring alignment with overall business objectives.
  • Lead the design of the future state process maps through a series of in person and virtual workshops with Vanguard Leadership Team.
  • Created technical requirements to address product issues and oversaw IT projects, driving permanent solutions for end users
  • Conducted competitor analysis and industry research to stay ahead of market trends, emphasizing the advantages of migrating to MS Azure/O365
  • Successfully migrated on-premise email and chat infrastructure to Microsoft Azure/O365.
  • Participated in the migration of Lotus Notes applications to Azure, resulting in a reduced server footprint
  • Planned and deployed a high-availability infrastructure for the Vanguard Digital workspace app, ensuring 99.9% uptime
  • Automated various operational tasks using PowerShell scripts, resulting in a 10% reduction in consultant headcount
  • Contributed to the Office suite modernization project, replacing legacy tools with modern SaaS applications.

Technical Manager

Wellington management
01.2014 - 01.2016
  • Led a team of 4 consultants in a dynamic technical environment
  • Completed Exchange Server migration project 30% faster than expected, exacting cost savings of $3M.
  • Oversaw program changes from inception to successful implementation, resulting in a significant 10% improvement in CSAT scores
  • Conducted quarterly disaster recovery (DR) tests on the Collaboration infrastructure across Singapore and North America data centers
  • Planned and implemented new data retention policies for all users, leading to a 10% reduction in storage costs
  • Provided support for Good, Blackberry, and Active Sync devices
  • Managed Proofpoint gateway server (cloud-based) and Trend Email gateway solution
  • Administered Symantec Enterprise Vault 10.X for journal and user mailbox archive emails
  • Facilitated key technical communication and project oversight between contract vendors and business customers
  • Delivered L3 support for Exchange-related issues, collaborating closely with the desktop support team to resolve Outlook and email-related issues.

Product Owner (Windows/Unix/Messaging Shared Services Support Team)

Cognizant
08.2010 - 01.2014
  • Managed a team of 10 resources supporting the IT infrastructure of 7 clients in a shared services model
  • Communicated recommendations to leadership and the broader organization and drive recommendations through to implementation
  • Managed backlog prioritization, ensuring alignment with business goals and stakeholder expectations.
  • Designed and lead process modeling workshops with client stakeholders to align processes within each business area
  • Followed ITIL framework for efficient service delivery
  • Provided level 2/level 3 messaging support for Exchange 2007/Exchange 2010
  • Successfully handled the migration project from Exchange 2007 to Exchange 2010 as part of Tech Modernization
  • Led the Exchange Server Migration project to migrate 10,000 mailboxes from Lotus Notes to Microsoft Exchange Server
  • Managed Monthly maintenance of Windows infrastructure to prevent security vulnerabilities
  • Performed server virtualization using Hyper-V to accelerate the 90% virtualization goal
  • Provided internal consulting, research and benchmarking and support white paper development.


Education

Bachelor of Science - Electrical, Electronics And Communications Engineering

VTU
India
08.2003

Skills

  • Problem-solving abilities
  • Cost Control
  • Technical Proficiency
  • Team Leadership
  • Complex Problem-Solving
  • Negotiation and Conflict Resolution
  • Office 365
  • JIRA & Agile
  • Amazon Web Services
  • Risk Management
  • Docker/Kubernetes
  • Exchange server
  • Azure Cloud Platform
  • PowerShell
  • Data Analysis

Certification

  • Software Product Management by University of Alberta
  • Microsoft Certified Solutions Associate (Azure Cloud Platform)
  • Microsoft Certified Technology Specialist (MCTS) Messaging

Timeline

Manager – Systems Engineering

Walmart
10.2019 - Current

Senior Infrastructure Consultant

The Vanguard Group
02.2016 - 09.2019

Technical Manager

Wellington management
01.2014 - 01.2016

Product Owner (Windows/Unix/Messaging Shared Services Support Team)

Cognizant
08.2010 - 01.2014

Bachelor of Science - Electrical, Electronics And Communications Engineering

VTU

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SAMJAD AZEEZ