Samjana Dahal
Roanoke,VA
Summary
Dedicated Human Services student completing an associate degree and interning at Commonwealth Catholic Charities. Eager to transition into the role of Employment Specialist - Women's Programming to empower women in our community while expanding practical experience. Committed to continuous learning and growth, I aim to apply academic knowledge and internship experience toward facilitating job placement, career development, and community engagement initiatives. Ready to make a meaningful impact while pursuing further education at a four-year university.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Intern
Commonwealth Catholic
01.2024 - Current
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Participated in professional development opportunities to enhance skill set, contributing to overall intern growth and potential future employment prospects.
- Enhanced intern productivity by assisting with project coordination and providing ongoing support.
- As an intern, I collaborate closely with experienced staff at Commonwealth Catholic Charities to learn and implement best practices in client engagement, communication, and service delivery. I uphold the organization's values of integrity, respect, and dignity while interacting with clients and colleagues
• Teacher Assistant
McLeod Foundation
11.2021 - 08.2022
- Enhanced student comprehension by utilizing visual aids and hands-on activities during lessons.
- Assisted teachers in preparing instructional materials, ensuring alignment with curriculum objectives.
- Promoted a positive learning environment by effectively managing classroom behavior and addressing individual needs.
- Contributed to increased student success by providing one-on-one support for struggling learners.
Take-Out Server
K&w Cafeterias
06.2019 - 08.2020
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Fostered positive relationships with regular customers, cultivating loyalty through personalized service experiences.
- Maintained a professional demeanor under pressure while providing exceptional service even during peak times or challenging situations.
- Work with diverse groups of customers and colleagues, respecting cultural differences and promoting inclusivity
Overnight Associate
Readerlink Distribution Services, LLC
10.2018 - 05.2019
- Contributed to positive team dynamics by actively collaborating with other associates on various tasks and projects.
- Completed assigned tasks promptly, contributing to the overall efficiency of overnight operations.
- Demonstrated strong attention to detail while conducting inventory counts, ensuring accurate stock levels for replenishment purposes.
- Participated in ongoing training opportunities to stay up-to-date on company policies, safety procedures, and best practices for exceptional customer service delivery.
Associate
Walmart
08.2017 - 09.2018
- Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.
- Work collaboratively with team members to achieve store goals and provide excellent customer service.
- Demonstrate a positive and friendly attitude towards customers and colleagues, fostering a welcoming and inclusive environment.
- Adapt to changing priorities and multitask effectively in a fast-paced retail setting.
- Greet customers warmly and assist them with locating products, answering questions, and providing product recommendations.
Education
Associate of Applied Science - Human Services
Virginia Western Community College
Roanoke, VA05.2024
Skills
- Creative and Resourceful
- Teamwork and Collaboration
- Problem-Solving
- Positive Role Model and Mentor
- Critical Thinking
- Highly effective communication
Certification
- Early Childhood Development- Virginia Western Community College - 2019
- Foundations of Human Services- Virginia Western Community College- 2020
- TEFL- International Council for Online Education Standards- 2020
- Advanced Skills in Human Services- Virginia Western Community College- 2021
Learning Languages
Actively acquiring proficiency in Chinese, leveraging online resources and immersive experiences to enhance cross-cultural communication skills.
Languages
Nepali
Native or Bilingual
Hindi
Professional Working
English
Full Professional
Learning Languages
Actively acquiring proficiency in Chinese, leveraging online resources and immersive experiences to enhance cross-cultural communication skills.
Timeline
Intern
Commonwealth Catholic
01.2024 - Current
• Teacher Assistant
McLeod Foundation
11.2021 - 08.2022
Take-Out Server
K&w Cafeterias
06.2019 - 08.2020
Overnight Associate
Readerlink Distribution Services, LLC
10.2018 - 05.2019
Associate
Walmart
08.2017 - 09.2018
Associate of Applied Science - Human Services
Virginia Western Community College
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