Overview
Work History
Education
Skills
Timeline
Generic

SAMJHANA SHRESTHA

Louisville,KY

Overview

6
6
years of professional experience

Work History

SERVER

TIKKA HOUSE RESTAURANT
01.2018 - 01.2020
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

SERVER

CLAY OVEN RESTAURANT
04.2014 - 04.2015
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Answered customers' questions, recommended items, and recorded order information.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Education

High School Diploma -

BRILLIANT MULTIPLE COLLEGE
NEPAL

Skills

  • Order Accuracy and Delivery
  • Special Dietary Requirements
  • Price Memorization
  • Customer Service and Rapport

Timeline

SERVER

TIKKA HOUSE RESTAURANT
01.2018 - 01.2020

SERVER

CLAY OVEN RESTAURANT
04.2014 - 04.2015

High School Diploma -

BRILLIANT MULTIPLE COLLEGE

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SAMJHANA SHRESTHA