Summary
Overview
Work History
Education
Skills
A&B Honor Roll
Languages
Timeline
Generic

Sammar Saini

Annandale

Summary

Motivated and customer-focused professional with progressive experience in cashiering, shift leadership, and store operations. Demonstrated ability to take initiative and grow into leadership roles, including bookkeeping and managing store openings. Strong background in customer service, transaction handling, and team coordination. Currently pursuing a Bachelor of Business Administration at George Mason University with a focus on marketing and business operations. Seeking an opportunity to contribute to a fast-paced, team-driven environment.

Overview

2
2
years of professional experience

Work History

Shift Manager & Bookkeeper

Safeway.com
06.2024 - Current
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Promoted from cashier and home-shopping associate to shift manager and bookkeeper within 3 months.
  • Open store daily at 5 A.M , handle all opening procedures, and set up cash registers.
  • Count and reconcile daily cash intake; prepare deposits and manage the cash office independently
  • Oversee team performance during shifts and provide support and direction to staff.
  • Ensure smooth customer service across all departments, including Drive-Up & Go operations.
  • Maintain high accuracy in bookkeeping and financial documentation

Cashier

Mcdolands
06.2023 - 01.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Bachelor of Business Administration - BBA

George Mason University
Fairfax, VA
05.2027

High School Diploma -

Annandale High School
Annandale, VA
05.2023

Skills

  • Customer Service Excellence: Proven ability to deliver outstanding service, build customer loyalty, and professionally resolve concerns in high-pressure environments
  • Cash Handling & Bookkeeping: Experienced in managing large cash volumes, balancing registers, reconciling daily transactions, and handling deposits with accuracy and accountability
  • Leadership & Team Management: Promoted to shift manager within 3 months; skilled at leading teams, delegating tasks, and ensuring efficient store operations
  • Time Management: Successfully opened the store independently at 5 am while managing multiple responsibilities, maintaining punctuality and consistency
  • Problem Solving: Able to think quickly and act decisively to resolve customer issues, operational challenges, and technical problems with minimal supervision
  • Communication Skills: Strong verbal and interpersonal communication; fluent in English, Hindi, Urdu, and Punjabi, allowing effective service across diverse customer bases
  • Point of Sale (POS) Systems: Proficient in operating registers, processing payments, issuing refunds, and managing mobile/online order systems like Drive-Up & Go
  • Attention to Detail: Highly attentive in financial tasks, ensuring error-free transactions and precise recordkeeping as a bookkeeper
  • Multitasking in Fast-Paced Environments: Able to juggle cashiering, inventory tasks, team support, and customer service simultaneously without compromising quality
  • Business & Marketing Foundations: Actively building a strong academic foundation in business operations and marketing through BBA coursework and DECA participation
  • Reliability & Work Ethic: Trusted with solo store management and opening responsibilities due to consistent performance, integrity, and dedication
  • Adaptability: Thrived in different roles—from cashier to bookkeeper—demonstrating the ability to quickly learn, adapt, and take on new responsibilities

A&B Honor Roll

Achieved A & B Honor Roll 5 times

Languages

Hindi
Native or Bilingual
English
Native or Bilingual
Punjabi
Full Professional

Timeline

Shift Manager & Bookkeeper

Safeway.com
06.2024 - Current

Cashier

Mcdolands
06.2023 - 01.2024

High School Diploma -

Annandale High School

Bachelor of Business Administration - BBA

George Mason University

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Sammar Saini