Sammeul Eastes
San Diego,CA
Summary
Passionate General Manager committed to delivering positive customer experiences and building teams through a lens of humanity and compassion. Skilled in visual merchandising, inventory control, interpersonal communication, business acumen, and positive teamwork.
Overview
11
11
years of professional experience
Work History
General Manager - Flagship
Cotton On Group
2023.09 - Current
- Responsible for all aspects of one of the company's top volume stores, including operations, visual merchandising, presentation, staffing/scheduling, and team culture.
- Successfully transitioned 3 separate businesses into one cohesive box. (Cotton On, CO Kids, and Typo)
- Increase total sales back to one of the top 5 volume stores in the region, and top 8 in the country (#10 and #13 prior) through recruiting, visual merchandising, and operational excellence.
- Elevate store in presentation, traffic, and volume enough to be added to the list of Flagships.
- Increase department sales for Ladies by 28%, Men's by 60%, and Kids by 11% by advocating for expansion in these departments and removal of unproductive departments (Typo) which had an overall increase of +22% in total box year over year, all while saving 15% in labor costs.
General Manager
Forever 21
2018.08 - 2023.09
- Hire, train, and develop a team of 35+ employees, including multiple members of management to build bench strength for the district and maximize sales.
- Offer multi-unit support to District Sales Manager specializing in areas such as: visual presentation, merchandising, standard operating procedures, and hiring and training
- Mentor and train other General Managers throughout the district
- Developed and implemented strategies to increase sales and profitability including payroll management, standardized procedures, company defined best practices, and inventory control
- Lead through a lens of compassion to achieve the lowest turn-over rate in the district, both at management and associate levels
- Demonstrate excellent inventory control by following company outlined policies and procedures to achieve best shrink results in district with one of the top 25 largest square footage stores in the company.
Shift Supervisor
Ponderosa Steakhouse
2013.07 - 2017.06
- Provided cross-functional support in all areas of the restaurant, including both front and back of the house, specializing in customer satisfaction, training, service, and food safety.
Education
No Degree - Spanish and Political Science
Indiana University - Purdue University Indianapolis
Indianapolis, INHigh School Diploma -
Eastern Hancock High School
Charlottesville, IN05.2016
Skills
- Business Acumen
- Visual Merchandising
- Verbal and Written Communication
- Labor Cost Control
- Inventory Management
- Customer Experience
- Training and Development
- Proactive Planning in Fast-Paced Environment
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
General Manager - Flagship
Cotton On Group
2023.09 - Current
General Manager
Forever 21
2018.08 - 2023.09
Shift Supervisor
Ponderosa Steakhouse
2013.07 - 2017.06
No Degree - Spanish and Political Science
Indiana University - Purdue University Indianapolis
High School Diploma -
Eastern Hancock High School
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