Sammi Jo Frank
Fargo,ND
Summary
Hardworking Medical Scribe well-versed in medical terminology and specialty support. Competent and focused professional with expertise in updating charts and submitting paperwork. Offering 9 years of related experience. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Quality-focused Medical Scribe skilled in accurate and timely project completion. Exceptional at translating verbal information to written form to record patient medical history and treatment. Self-motivated and talented at organization and time management. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Certified Ophthalmic Scribe and COA
Retina Consultants, LTD
01.2016 - Current
- Verified medical terminology and codes to deliver accurate and up-to-date information.
- Expedited the pre-certification process by submitting accurate information to insurance companies for prompt approval of requested services.
- Continually expanded professional knowledge by attending relevant training sessions and staying current on industry advancements.
- Transcribed sensitive documents with complete confidentiality.
- Supported clinical research efforts by compiling data from patient records, aiding in the advancement of ophthalmic knowledge.
- Oversaw calendar to schedule follow-up visits and tests for patients.
- Accurately perform and assist with diagnostics and special testing, lasers, and other various procedures.
- Handled multiple projects simultaneously, providing clients with prompt and high-quality service.
- Communicated with other medical staff and personnel to obtain additional patient information.
- Served as a valuable resource for new staff members, providing training and mentorship in ophthalmic scribe duties and responsibilities.
- Maintained a high standard of professionalism, consistently exhibiting excellent organizational skills and attention to detail in all aspects of the role.
Optical Clinic Manager/Business Development Manager
Eyes On 43rd
03.2015 - 01.2016
- Liaised with health insurance companies to process insurance claims and maximize reimbursements.
- Provided direct care to patients by assessing, diagnosing and treating illnesses.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Enhanced team performance by providing regular training and professional development opportunities.
- Facilitated interdisciplinary collaboration among various departments within the clinic, promoting a cohesive approach to patient care management plans.
- Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
Property Manager
Tucker Pointe Management
05.2009 - 03.2015
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Followed up on delinquent tenants and coordinated collection procedures.
- Planned special events such as lotteries, dedications and project tours.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Education
Associate of Applied Science - Associates in Nursing/Certified Medical Assisting
Interstate Business College
Fargo, ND05.1994
Skills
- Worked at training hospital in Iowa and was skillful in trauma, ER, IV's, phlebotomy, NICU, pathology
- Owned Chiropractic practice from 2000-2006
* Time Management
* Decision Making
* Adaptability
* Leadership
* Flexibility
* Organization
* Problem Solving
* Communication
Affiliations
- Children's Miracle Network, Liaison for Walk for Life, Mrs North Dakota Globe Ambassador, Official ND Spokesmodel for the Women in Need Foundation, FM Chamber of Commerce Membership Committee & CEO Roundtable
Certification
OSC, COA, CMA
Timeline
Certified Ophthalmic Scribe and COA
Retina Consultants, LTD
01.2016 - Current
Optical Clinic Manager/Business Development Manager
Eyes On 43rd
03.2015 - 01.2016
Property Manager
Tucker Pointe Management
05.2009 - 03.2015
Associate of Applied Science - Associates in Nursing/Certified Medical Assisting
Interstate Business College
Similar Profiles
Ashley RobersonAshley Roberson
Call Center Coordinator at Retina Consultants of San DiegoCall Center Coordinator at Retina Consultants of San Diego
Nikki MalongNikki Malong
Ophthalmic Technician at Retina Consultants, P.C.Ophthalmic Technician at Retina Consultants, P.C.
Ashlyn HicksAshlyn Hicks
Ophthalmic Technician at Retina ConsultantsOphthalmic Technician at Retina Consultants
TONY HAUGENTONY HAUGEN
Partner Customer Account Manager / Customer Success Account Manager at MicrosoftPartner Customer Account Manager / Customer Success Account Manager at Microsoft
Tony LeTony Le
Night Merch Manager at Costco WholesaleNight Merch Manager at Costco Wholesale