Sammi Stafa
Ocoee,FL
Summary
My name is Sammi Stafa, Im a 20 year old from Ocoee FL. I come with equipped with strong problem solving abilities that allies with the job expectations. I have very good communication skills and can work along a group and can also work by myself. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
5
5
years of professional experience
Work History
Bakery Clerk
Publix Grocery Store
Windermere, FL
01.2026 - Current
- Trained new staff on operational procedures and customer service best practices.
- Maintained tidy and organized work area to comply with cleanliness standards.
- Ensured compliance with food safety regulations by maintaining a clean and organized workspace at all times.
- Assisted in inventory management by accurately tracking stock levels and promptly replenishing supplies as needed.
- Collaborated with fellow bakery staff members to streamline production processes and improve overall efficiency.
- Recommended new bakery items to customers based on taste preferences, building rapport and boosting sales.
- Managed incoming bakery deliveries, verifying order accuracy and freshness of products upon arrival.
- Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
- Helped train new employees on proper baking techniques, equipment usage, and customer service best practices.
PDA Food Runner
Winnie Palmer Hospital for Women and Babies
Orlando, FL
01.2025 - 02.2026
- Delivered food orders promptly to patient rooms, ensuring adherence to dietary restrictions and preferences.
- Collaborated with kitchen staff to streamline food preparation and delivery processes, improving overall efficiency.
- Maintained cleanliness and organization of dining areas, contributing to a positive patient experience.
- Assisted in inventory management by tracking supplies and reporting shortages to the kitchen team regularly.
- Monitored food presentation standards before serving, ensuring compliance with hospital guidelines for quality assurance.
- Trained new staff on best practices for food delivery and safety protocols, enhancing team performance.
- Participated in regular team meetings to discuss service improvements and share feedback from patients regarding meal satisfaction.
- Responded swiftly to patient requests or concerns regarding meal service, fostering communication between patients and kitchen staff.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Greeted customers and provided outstanding customer service.
Housekeeper
Orlando Health South Lake
Clermont, FL
08.2024 - 01.2025
- Ensured cleanliness and sanitation of patient rooms and common areas following hospital protocols.
- Operated industrial cleaning equipment to maintain high standards of hygiene and safety.
- Collaborated with nursing staff to prioritize cleaning tasks based on patient needs.
- Implemented efficient cleaning schedules, enhancing workflow and reducing downtime in patient care areas.
- Managed inventory of cleaning supplies, ensuring availability while minimizing waste through effective stock rotation.
- Assisted in developing improved cleaning protocols that increased efficiency and enhanced patient satisfaction scores.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Trained new staff on proper cleaning techniques and safety procedures to ensure compliance with hospital standards.
Bakery Clerk
Publix
Ocoee, FL
04.2023 - 08.2024
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained cleanliness and organization of bakery displays to ensure quality presentation.
- Operated bakery equipment safely while adhering to health and safety regulations.
- Prepared baked goods according to recipes, ensuring consistency in taste and appearance.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Provided support during peak hours, maintaining high levels of customer satisfaction through prompt service.
- Implemented process improvements that increased efficiency in product preparation tasks.
- Collaborated with team members to manage inventory levels and reduce waste effectively.
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
- Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
Cashier
Publix Grocery Store
Ocoee, FL
02.2022 - 04.2023
- Operated cash register, processed transactions efficiently, and ensured accurate cash handling.
- Assisted customers with inquiries, providing knowledgeable support to enhance shopping experience.
- Maintained cleanliness and organization of checkout area to promote operational efficiency and safety.
- Collaborated with team members to manage inventory levels and restock shelves as needed.
- Resolved customer issues promptly, ensuring satisfaction and fostering loyalty to the store brand.
- Monitored sales promotions and communicated them effectively to customers during transactions.
- Trained new cashiers on register operations, customer service standards, and store policies.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Grocery Bagger
Publix Grocery Store
Ocoee, FL
08.2021 - 02.2022
- Sorted and organized customer purchases for efficient bagging and checkout experience.
- Assisted customers with inquiries, enhancing overall satisfaction and store navigation.
- Collaborated with team members to maintain cleanliness of work areas and equipment.
- Adapted to varying workflow demands during peak shopping hours, ensuring timely service.
- Demonstrated product knowledge to assist customers in locating items within the store.
- Monitored inventory levels of bags and supplies, notifying management of shortages promptly.
- Followed safety protocols to maintain a safe environment for staff and customers alike.
Education
High School Diploma -
Ocoee High School
Ocoee, FL05-2024
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Dependable and responsible
- Excellent communication
- Critical thinking
- Organizational skills
- Computer skills
- Calm under pressure
Timeline
Bakery Clerk
Publix Grocery Store
01.2026 - Current
PDA Food Runner
Winnie Palmer Hospital for Women and Babies
01.2025 - 02.2026
Housekeeper
Orlando Health South Lake
08.2024 - 01.2025
Bakery Clerk
Publix
04.2023 - 08.2024
Cashier
Publix Grocery Store
02.2022 - 04.2023
Grocery Bagger
Publix Grocery Store
08.2021 - 02.2022
High School Diploma -
Ocoee High School