Front Desk Agent
Parklane Dental
Arcadia, CA
08.2023 - 01.2024
- Greeted patients upon arrival, ensured all paperwork was completed accurately and in a timely manner.
- Verified patient insurance coverage, communicated any changes to the appropriate personnel.
- Assisted with the scheduling of appointments, managed phone calls, and emails from clients.
- Assisted with check-in and check-out procedures for clients.
- Inputted client information into the computer system accurately and securely.
- Prepared documents for billing purposes according to established policies and procedures.
- Processed payments accurately and efficiently.
- Scheduled follow-up appointments for patients as needed based on doctor recommendations.
- Prioritized and organized tasks to efficiently accomplish service goals.
