Sammie Powell
North Charleston,SC
Summary
Dynamic leader with a proven track record at CarMax, adept in customer relationship management and sales strategy. Excelled in building rapport and leading teams to exceed sales targets through innovative training and upselling techniques. Known for exceptional problem-solving abilities and professionalism, consistently enhancing client acquisition and retention. Achieved significant improvements in sales performance, demonstrating a commitment to excellence and a passion for driving results.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Certified Sales and Leasing Consultant
Baker Motor Company - Charleston Sc
06.2021 - Current
- Scheduled appointments with prospective customers in order to meet face-to-face, demonstrate features and discuss options.
- Trained and oversaw staff of [Number] selling [Type] vehicles.
- Developed long-lasting client relationships through attentive listening and genuine rapport-building efforts.
- Collaborated with other sales team members to optimize overall performance and share best practices.
- Negotiated on strategic pricing and obtained favorable deal terms.
- Utilized CRM software efficiently for tracking leads and managing client interactions, contributing to improved organization and follow-up processes.
- Enhanced showroom appeal by maintaining an organized display of vehicles, enticing customers to explore options further.
- Spearheaded efforts to improve dealership reputation by actively seeking and responding to customer feedback, addressing concerns promptly and effectively.
- Increased customer satisfaction by providing tailored sales recommendations and thorough product explanations.
- Facilitated smooth financing arrangements by working closely with finance managers on credit applications and negotiations.
- Stayed abreast of industry trends and competitor offerings, enabling informed discussions with clients about various options available.
- Handled objections professionally during the sales process, ultimately guiding clients towards a mutually beneficial agreement.
- Exceeded sales targets consistently with a focus on proactive prospecting and lead generation activities.
Senior Sales Consultant
CarMax
09.2017 - 06.2021
- Coordinated sales presentations tailored specifically for individual clients'' needs and preferences.
- Provided exceptional customer service, addressing concerns promptly and professionally.
- Utilized CRM software to track leads, monitor progress, and maintain accurate records of all client interactions.
- Boosted sales revenue by developing and implementing effective sales strategies.
- Conducted regular assessments of sales team members, providing feedback for improved performance and growth.
- Provided strategic guidance on account management techniques for maintaining long-term client relationships while maximizing revenue opportunities.
- Inspired motivation and passion within the sales team by delivering high-energy training sessions focused on driving results and achieving excellence.
- Increased sales team performance by developing and implementing comprehensive training programs.
- Delivered dynamic presentations at industry conferences, showcasing the company''s commitment to excellence in sales training practices.
District Manager
Dollar General
06.2009 - 08.2017
- Supervised various locations, enforcing high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
Education
No Degree - Business Management
DeVry University
Addison, IL03-1998
Skills
- Customer relationship management
- Sales training
- Building rapport
- CRM proficiency
- Upselling strategies
- Cross-selling techniques
- Closing deals
- Trade reviewing
- Pricing negotiation skills
- Trainee mentoring
- Deal structuring
- Contract writing
- Vendor relationship management
- Leasing agreements
- Internet communication
- Customer service
- Problem-solving abilities
- Listening Skills
- Multitasking Abilities
- Reliability
- Team leadership
- Effective communication
- Self motivation
- Product and service knowledge
- Conflict Resolution
- Professionalism
- Sales strategy
- Resourcefulness
- Staff training
- Objection handling
- Time management abilities
- Adaptability
- Sales Reporting
- Sales Planning
- Customer Retention
- Client acquisition
- Workflow optimization
- Closing Techniques
- Upselling techniques
- Territory Management
Accomplishments
#1 Sales Consultant in the country (CarMax 2020-2021)
Top 25 Sales Consultant (CarMax 2017-2021)
Only Consultant to ever sell 400 units in 6 months (CarMax 2017-18)
Only person to sell 72 units in 1 month (CarMax 2022)
Hold the record of 31 Units fot the month (Baker Motor Company October 2024)
#1 in Unit Sales 2021-Present (Baker Motor Company)
Certification
Mercedes Benz Certified
Pre-Owned Sales Certified
Timeline
Certified Sales and Leasing Consultant
Baker Motor Company - Charleston Sc
06.2021 - Current
Senior Sales Consultant
CarMax
09.2017 - 06.2021
District Manager
Dollar General
06.2009 - 08.2017
Mercedes Benz Certified
Pre-Owned Sales Certified
No Degree - Business Management
DeVry University
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