Summary
Overview
Work History
Education
Skills
Timeline
Bartender
Sammuel Elijah Champaign

Sammuel Elijah Champaign

Palm Desert,CA

Summary

Motivated worker experienced in the restaurant industry. Proven track record of providing excellent customer service, ensuring all orders are served timely and accurately. Skilled in multitasking and problem-solving while maintaining a positive attitude in a fast-paced environment.

Overview

12
12
years of professional experience

Work History

Server

Buffalo Wild Wings
04.2021 - 11.2024
  • Delivered outstanding customer service by offering in-depth knowledge of menu items, including ingredients and preparation techniques, while also collaborating closely with bartenders to guarantee swift delivery of accurate drink orders.
  • Ensured the efficient functioning of restaurants by completing essential closing checklists. Maintained cleanliness by performing sweeping and mopping for floors, vacuuming carpet, and organizing server stations.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Trained new employees on restaurant procedures and plating techniques.

Server

Bill's Pizza
04.2019 - 04.2021
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs, and other special requests.
  • Successfully executed closing duties including emptying trash bins, safeguarding alcohol inventory, and maintaining polished silverware. Additionally, ensured restocking of supplies and accurate reconciliation of cash drawer.
  • Optimized sales potential by promoting desserts, appetizers, and specialty drinks with precise and current details in response to guest inquiries

Manager

Poolside Promotions
03.2015 - 04.2019
  • Recruited, trained, and assessed 9 drivers and their qualifications as per driving laws.
  • Addressed driver communications and provided required data to drivers.
  • Coordinated with drivers to ensure timely pickup and delivery.
  • Created monthly reports for senior management summarizing operational performance metrics.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.

Server

Clementine's
10.2013 - 03.2015
  • Satisfied customers by topping off drinks and anticipating condiments, napkins, and other needs.
  • Educated guests on daily specials, appetizers, entrees, desserts, and other menu items.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Plated food and assessed plate presentation to maintain the highest standard of food quality.

Food Runner/Busser

Jackalope Ranch
11.2012 - 06.2014
  • Cleared tables efficiently to maintain a high turnover rate and minimize wait times.
  • Supported serving staff in delivering accurate and well-presented food orders.
  • Replenished water glasses, bread baskets, condiments and other necessities during meal service.
  • Maintained knowledge of menu items, garnishes, ingredients, and preparation methods to assist guests with menu selection.

Education

High School Diploma -

Palm Desert High School
Palm Desert, CA
2011

Skills

  • Fast Paced
  • Enthusiastic
  • Reliability
  • Time Management
  • Decision Making
  • Natural leader
  • Communication
  • Skilled problem solver
  • Strong work ethic
  • Menu memorization
  • Point of Sale (POS) system operations
  • Suggestive selling

Timeline

Server

Buffalo Wild Wings
04.2021 - 11.2024

Server

Bill's Pizza
04.2019 - 04.2021

Manager

Poolside Promotions
03.2015 - 04.2019

Server

Clementine's
10.2013 - 03.2015

Food Runner/Busser

Jackalope Ranch
11.2012 - 06.2014

High School Diploma -

Palm Desert High School

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Sammuel Elijah Champaign