Versatile Senior Manager with 15+ years experience skilled at planning, implementing and overseeing key improvements to drive business growth and efficiency. History of cultivating an open culture with free exchange of information. Pursuing new professional challenges with a growth-oriented company.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Manager, Expense
NuCompass Mobility Services, Inc.
05.2019 - 06.2023
Provided strong leadership to enhance team productivity and morale.
Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
Implemented and developed operational standards, policies and procedures.
Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
Responsible for day-to-day management, issue resolution and performance of the Expense Management team, ensuring quality services
Assisted signing 9 new clients, resulting in $2.3M of new revenue
Operations Manager, Customer Experience
NuCompass Mobility Services, Inc.
04.2018 - 05.2019
Supervised operations staff and kept employees compliant with company policies and procedures.
Developed systems and procedures to improve operational quality and team efficiency.
Manage workloads to ensure sufficient coverage and appropriate staffing
Developed and maintained relationships with external vendors and suppliers.
Engagement Manager, Gilead Sciences
TheMIGroup, Inc.
05.2016 - 04.2018
Maintain and enhance client relationships through ongoing communication and face to face meetings, occurring at least 15 times a month
Identify process challenges inherent with program design and works to identify solutions to support a more effective mobility program and break down barriers for change
Work directly with Talent Acquisition and Mobility and/or relocating employees regarding issue escalation and resolution
Provide recruiter support and training, includes leading individual and group training sessions
Senior Manager Corporate Cards and Expense at VMware Software India Private LimitedSenior Manager Corporate Cards and Expense at VMware Software India Private Limited