SAMMY FIELDS
Milwaukee,WI
Summary
Resourceful Data Technician with 12 years' experience in information and communications technology industry with strong knowledge of cabling and fiber optic standards and practices. Including NEC, TIA, EIA and BICSI. Hands-on assessment of intricate performance and execution level data to establish and maintain compliance with critical project rollout and upgrade procedures. Low voltage installation repair and fiber optic training backed by AT&T and Equix Inc. Accurately completed installations, equipment testing and inventory management crucial for material planning.
Overview
15
15
years of professional experience
Work History
Low Voltage Electrician
Edge Electric
Pewaukee, Wisconsin
09.2024 - Current
- Installed low voltage wiring for security and communication systems.
- Conducted inspections and tests on electrical systems for compliance.
- Collaborated with contractors to coordinate project timelines and tasks.
- Troubleshot and repaired faulty wiring in various commercial settings.
- Maintained accurate documentation of installations and service records.
- Educated clients on system operations and maintenance procedures.
- Assisted in the design layout for low voltage installations based on specifications.
- Ensured adherence to safety standards during all electrical work activities.
- Adhered strictly to company policies when working on-site at customer locations.
- Demonstrated a high level of attention to detail when installing, repairing or replacing wiring components.
- Inspected and monitored new construction sites to ensure compliance with safety regulations.
- Maintained, repaired and replaced faulty wiring in existing electrical systems.
Fiber Optic Splicer Tech
Munger Technical Services
Milwaukee, WI
08.2023 - Current
- Perform fiber splicing for various MPS Schools to upgrade their telecommunication systems and internet connections from 1 gig to 10 gigs
- Install, maintain, and when needed repair fiber optic cabling (for both new and existing applications, for inside and outside of plant systems)
- Install aerial and underground cabling, including splicing new lines into the network grid
- Test, inspect, monitor, and adjust telecommunication transmission lines and cables and distribution systems
Data Technician
Wachter
Lowell, AR
02.2021 - 08.2023
- Managed equipment inventory and ensured proper maintenance schedules were followed.
- Assisted in troubleshooting hardware and software issues for team members.
- Collaborated with project teams to gather and analyze data requirements.
- Trained new staff on data management protocols and best practices.
- Provided technical support for data entry operations and maintained database integrity.
- Led installation and upgrade provisioning for cabling and data transmission services projects.
- Operated data entry systems to maintain accurate records and databases.
- Addressed service-line requests, conducting troubleshooting to maintain data and network levels of performance.
Wireless Technician
Equix Inc.
Fond du Lac, WI
11.2019 - 10.2020
- Perform maintenance and troubleshoot to resolve signal problems. As well as document installation and record any signal problems
- As a Lead, I would also train inexperienced staff on how to perform the various duties to complete job assignments
- Performed all job tasks while complying with company's safety procedures and guidelines.
- Performed troubleshooting by inspecting equipment and measuring signals to identify issues.
- Repaired equipment to support continual service.
- Used all tools, equipment, scissor lifts, and vehicles in safe and efficient manner to avoid injuries and mishaps.
- Completed tests on system components using volt-OHM meters, spectrum analyzers and other useful tools.
- Installed fiber optic and cat5 wiring components based upon blueprints and specific technical requirements.
- Installed, upgraded, and provided troubleshooting services for registers, computers, information tv displays, internet, telephone, and alarm system equipment
- Installed coax cable, cat5, cat6, fiber optics, outlets, converters, modems, and digital terminals
- Lifted equipment into position using cranes, rigging tools and gin poles
- Determined required installation methods and assembled proper tools and equipment to complete projects to specification
- Rigged towers, monopoles, and rooftops to build new towers or collocate antenna on existing structures under FCC guidelines
- Bolted equipment into place using hand and power tools
- Leveraged sweep testing tools and other software to test operation of tower transmission components
- Read blueprints and schematics to correctly place equipment
- Analyzed user-generated trouble tickets to determine causes of problems and took appropriate action for resolution.
- Installed and configured new 5G radios and system components.
- Responded to service requests during and after business hours.
- Performed tower construction at heights of 40 feet while always maintaining focus on safety.
- Worked overtime, including evening and weekends to respond to emergencies and fix unsafe conditions.
Premises Technician
AT&T Inc.
Milwaukee, WI
09.2012 - 11.2019
Cable TV Installer
Prince Telecom
Milwaukee, WI
05.2010 - 09.2012
- Installed and repaired AT&T services and equipment
- Maintained company vehicle and company equipment
- Educated customers on how to use AT&T services and operate equipment
- Safely operated various hand tools such as power drills and various other tools
- Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP and CTI applications
- Analyzed user-generated trouble tickets to determine causes of problems and took appropriate action for resolution
- Coordinated installation of new users and relocations of existing users/customer
- Set up networks and computers for business and residential customers
- Installed and configured new devices and system components
- Developed expertise in communication systems cabling, circuitry and wiring through various projects public utility companies
- Increased customer satisfaction by resolving AT&T product issues
- Transported AT&T products to customers locations for installation of services
- Worked with AT&T customers to understand needs and provide outstanding service
- Installed and configured new devices and system components
- Installed residential cable television, telephone (VOIP), high speed internet services
- Inspected test lines or cables, recording and analyzing test results to assess and locate faults and malfunctions
- Planned layouts and ran cable into buildings and through walls, attics and crawl spaces
- Resolved problems, improved operations and provided exceptional customer support
- Installed outlets, drops, converters, modems, and digital terminals
- Taught customers basic use of equipment based on service package and answered questions.
- Completed upgrades, downgrades and wiring for businesses, as well as single and multi-family residences
- Promoted additional services and products to increase sales
Education
Diploma -
South Division High School
Milwaukee, WISkills
- MS Office
- Repair
- Product Knowledge
- Technical Support
- Predictive and Preventive Maintenance
- Calibration
- Power Tools
- Hand Tools
- Network Troubleshooting
- Telecommunications
- Problem Analysis
- Network Installation
- Equipment Inspection
- Device configuration
- Cabling layouts
- Equipment repairs
- Troubleshooting skills
- Customer education
- High-speed internet installation
- Fiber optic splicing
- Bucket truck operation
- Low voltage installation
- Cabling infrastructure
- Data management
- Problem solving
- Attention to detail
- Team leadership
- Fiber optic installation
- Equipment testing
- Structured cabling
- LAN and WAN specialist
- Wire termination
- Audio and video systems
- Blueprint reading
- General sales techniques
- Network infrastructure
- Circuit troubleshooting
- Conduit bending
- Fire alarm installation
- Security system installation
Timeline
Low Voltage Electrician
Edge Electric
09.2024 - Current
Fiber Optic Splicer Tech
Munger Technical Services
08.2023 - Current
Data Technician
Wachter
02.2021 - 08.2023
Wireless Technician
Equix Inc.
11.2019 - 10.2020
Premises Technician
AT&T Inc.
09.2012 - 11.2019
Cable TV Installer
Prince Telecom
05.2010 - 09.2012
Diploma -
South Division High School