Samantha Scholl
Raleigh,NC
Summary
A dedicated and motivated leader who gains fulfillment through educating, teaching and developing others. A client centric individual who fosters and builds upon sincere relationships across store teams and customer base resulting in positive progression.
Overview
10
10
years of professional experience
Work History
Multi Store Manager
Sunglass Hut
07.2019 - Current
- New store opening, responsible for recruiting, hiring and building/training a new team of individuals
- Partners with staff monthly to review and deliver performance plans, comes up with strategies to achieve sustained results
- Drives consistency in meeting and exceeding sales turnover targets and like for like comps
- Utilizes tools to maintain and build client relationships, foster retention and fuel clientele-driven work culture
- Coordinates monthly training guides around clientele best practices for stores to use as a resource.
- Weekly meetings with allocation, business development and executive partners to review successes and opportunities within the Bloomingdale's Sunglass Hut retail space as we continue to expand and develop our reach in department stores
- Supports Regional Manager with overseeing and management of recruiting & training for entire region.
- Acts as a direct resource for 4 stores, store visits and ensures operational compliance
- Selected to participate in the store manager lead program, which creates a clear pathway for career growth and builds on individual strengths
- Directly handles all back of house operations including inventory management and all inbound/outbound shipping
Floor Manager
AllSaints
11.2017 - 07.2019
- Led team in achieving and exceeding personal and store goals and client retention targets
- Trained and developed stylists in both locations within the Las Vegas market including The Cosmopolitan and Forum Shops
- Monthly training on brand culture, selling techniques and product knowledge
- Measurable succession planning resulting in the growth of several stylists into leadership roles
- Maintained VM standards, executed women's wear and men's wear floor plans to company expectations in both locations
- Weekly trend analyzation, carried out VM changes to reflect the needs of the business to increase profitability, proven record of enhancing sales through strategic merchandising
Assistant Manager
Rent The Runway
07.2016 - 04.2017
- Focused on achieving and exceeding individual and store goals as well as company KPI's
- Maintained and developed client relationships, proactively utilized clientele resources to gain repeat business
- Oversaw management of appointments and CRM, ensured a superior client experience
- Trained staff on product knowledge of over 100+ designers, held team accountable to client outreach expectations
- Event planning, built brand awareness through networking and partnerships
- Business analysis on a weekly basis to ensure current on hand product would fuel the needs of the Las Vegas market
Store Manager
BCBGeneration
07.2014 - 07.2016
- Trained all employees on building client loyalty via diligent and thoughtful outreach, encouraged genuine relationships
- Regularly maintained a store with over 50% of business generated through clientele dollars
- Recruiting and hiring, fostered team development through frequent touch bases and in the moment coaching
- Carried out weekly training calls to store management within the region on brand updates, product and selling techniques
- Executed monthly VM updates of the sales floor to showcase new merchandise per company standards
- Back of house operations including monthly audits, shipment, inventory and loss prevention
Education
Associate of Science - Secondary Education
Nevada State College
Las Vegas, NV06.2008
Skills
- Store operations
- Recruitment and hiring
- Brand Awareness
- Employee Scheduling
- Performance Analysis
- Customer Service Management
- Effective leader
- Staff training/development
- Operations Management
- Staff Management
Timeline
Multi Store Manager
Sunglass Hut
07.2019 - Current
Floor Manager
AllSaints
11.2017 - 07.2019
Assistant Manager
Rent The Runway
07.2016 - 04.2017
Store Manager
BCBGeneration
07.2014 - 07.2016
Associate of Science - Secondary Education
Nevada State College