Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sammy Martinez

Clovis,NM

Summary

Proven leader with a track record of enhancing operational efficiency at McDonald's through expert staff management and strategic inventory control. Excelled in fostering team collaboration and improving customer satisfaction, showcasing exceptional problem-solving and organizational skills. Demonstrated ability to exceed company objectives with a focus on personnel development and customer service excellence. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Promote employee motivation and keep department operation aligned with goals by leveraging proactive management style. Encouraging with employees and diplomatic in mediating conflicts to enhance satisfaction and team collaboration. Excellent relationship-builder with good communication, time management and multitasking skills focused on boosting business short- and long-term success. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Strategic-thinking individual experienced in successfully engaging employees and encouraging each to reach highest potential. Offering pleasant personality with expertise developing employee performance goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Department Manager

McDonald's
04.2021 - 05.2024
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
  • Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
  • Communicated with managers of other departments to maintain transparency.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.

Delivery Driver, Dishwasher

Something Different Grill
09.2022 - 02.2023
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Education

High School Diploma -

Clovis High School
Clovis, NM
05.2024

Skills

  • Customer Service
  • Staff Management
  • Team Supervision
  • Problem-Solving
  • Work Planning and Organization
  • Personnel training and development

Certification


  • Leader Development, McDonald's - March 12th-14th

Timeline

Delivery Driver, Dishwasher

Something Different Grill
09.2022 - 02.2023

Department Manager

McDonald's
04.2021 - 05.2024

High School Diploma -

Clovis High School
Sammy Martinez