Summary
Overview
Work History
Education
Skills
Timeline
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Sammy Owen

Cushing,WI

Summary

Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams. Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.

Overview

13
13
years of professional experience

Work History

Mill Sales Manager

Cushing Cooperative
01.2022 - 09.2023
  • Interacted well with customers to build connections and nurture relationships.
  • Trained new employees on proper protocols and customer service standards.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.

General Manager

Rocket Powder Coating
07.2021 - 08.2022
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Introduced new methods, practices, and systems to reduce turnaround time.

Sales Manager

Twin City Powder Coating
03.2011 - 07.2022
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Met with clients, delivering presentations, and educating on product and service features and offerings.
  • Closed lucrative sales deals using strong negotiation and persuasion skills.

Education

Associate of Applied Science - Business Management / Sales

Rasmussen Business College
Eagan, MN
05.1998

Skills

  • Maintaining Clean Work Areas
  • Constructive Feedback
  • Motivational Leadership
  • Operational Standards
  • Production Goals
  • Improvement Plans
  • Emergency Planning
  • Business Leadership
  • Complex Problem-Solving
  • Life and Property Protection
  • Budget Planning and Management
  • Safety and Security

Timeline

Mill Sales Manager

Cushing Cooperative
01.2022 - 09.2023

General Manager

Rocket Powder Coating
07.2021 - 08.2022

Sales Manager

Twin City Powder Coating
03.2011 - 07.2022

Associate of Applied Science - Business Management / Sales

Rasmussen Business College

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Sammy Owen