Sammy Villafuerte
Summary
Dynamic professional experience excelling in customer service and cash handling. Proven ability to resolve conflicts and enhance team collaboration, ensuring smooth operations. Skilled in transaction balancing and inventory management. Reliable and detail-oriented, I thrive in fast-paced environments. Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.
Overview
2
2
years of professional experience
Work History
Cashier/Cook/Manager's Assistant
Hamburger Stand
Stockton
07.2022 - 12.2024
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Balanced daily transactions on a computerized point-of-sale system.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Accepted cash and credit card payments, issued receipts and provided change.
- Worked closely with front-end staff to assist customers.
- Learned roles of other departments to provide coverage and keep store operational.
- Resolved customer complaints professionally in accordance with company policy.
- Issued receipts, refunds, credits or change due to customers.
Field Worker
De Palma Farm
Stockton
12.2023 - 07.2024
- Performed physical labor such as cutting brush, removing debris, and digging trenches.
- Ensured compliance with safety protocols when working in hazardous conditions.
- Reported any potential issues or changes in the environment to management personnel.
- Operated a variety of hand tools and machinery related to field work tasks.
- Collaborated with team members on various projects while adhering to deadlines.
Education
High School Diploma -
Pride High School
Stockton, California05-2023
Skills
- Customer service
- Cash handling
- Transaction balancing
- Inventory management
- Team collaboration
- Conflict resolution
- Employee training
- Safety compliance
- Time management
- Effective communication
- Attention to detail
- Reliable and responsible
- Multitasking and organization
Languages
Spanish
Native/ Bilingual
Timeline
Field Worker
De Palma Farm
12.2023 - 07.2024
Cashier/Cook/Manager's Assistant
Hamburger Stand
07.2022 - 12.2024
High School Diploma -
Pride High School