Samntha Schall

• Ensured a professional and welcoming atmosphere by greeting guests with a friendly demeanor and maintaining a calm presence during peak hours.
• Expedited room turnover rates by promptly communicating checkout information to housekeeping staff.
• Welcomed each new arrival pleasantly and confirmed reservations and identification.
• Answered multi-line phone system and enthusiastically greeted callers.

• Counseled clients one-on-one regarding current situation, desires, aptitudes, education, and employment history.
• Guided clients through career transitions by identifying transferable skills and aligning them with new opportunities.
• Monitored and tracked client progress through consistent follow-up sessions, adjusting strategies as needed to ensure continued success in achieving employment goals.
• Assisted clients in overcoming barriers to employment by addressing issues such as lack of experience or gaps in work history through effective strategizing.
• Offered ongoing support to clients throughout their job search process, leading to increased levels of motivation and selfconfidence.
• Conducted mock interviews to help clients prepare for interviews with potential employers.
• Monitored client progress and adjusted job coaching strategies to meet needs and navigate challenges.
• Developed and implemented successful onboarding program.
• Developed and implemented job coaching plans for clients with diverse career goals.
• Kept detailed records of individual histories, scores, and documents.
• Organized impactful networking events that connected job seekers directly with hiring managers and potential employers.
• Improved clients'' networking abilities with personalized coaching on professional communication techniques and etiquette.
• Collaborated with local employers to identify job opportunities for clients.
• Collaborated with local employers to develop a strong understanding of current hiring needs, ensuring accurate recommendations for clients.
• Cultivated strong relationships with community organizations and resources to provide additional support services for clients when needed.
• Developed and facilitated job search workshops for clients to enhance job search skills.
• Empowered entry-level job seekers by developing essential soft skills such as teamwork, problem-solving, time management, and adaptability through targeted coaching sessions.
• Implemented practical goal-setting techniques with clients to keep them focused on achieving desired outcomes during their job search process.
• Developed and maintained relationships with community resources to support job coaching.
• Identified workers with specific skill sets to recommend for promotions or raises, increasing internal hiring Number%.
• Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
• Provided coaching and mentoring to employees.
• Established and maintained quality control standards.
• Analyzed and evaluated training effectiveness and program outcomes.
• Developed job-specific competencies and performance standards.
• Worked with vendors to customize courseware to accommodate business needs.
• Built and maintained professional relationships with vendors and suppliers.
• Designed and delivered web-based, self-directed learning materials.
• Utilized variety of instructional design methodologies to create effective learning experiences.
• Developed and executed performance management programs to increase employee engagement and productivity.
• Streamlined job coaching processes to increase efficiency, allowing for more clients to be served within same timeframe.
• Advocated on behalf of clients with potential employers, increasing job placement success rates.
• Enhanced clients' digital literacy, teaching them how to effectively use online job search tools and platforms.
• Enhanced client job search strategies with personalized coaching sessions, leading to improved interview skills and job placement rates.
• Delivered up-to-date labor market information to clients, enabling more informed decision-making regarding career choices.
• Initiated mentorship program between experienced professionals and job seekers, enriching clients' learning experiences.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Passionate about learning and committed to continual improvement.
• Excellent communication skills, both verbal and written.
• Worked effectively in fast-paced environments.
• Self-motivated, with a strong sense of personal responsibility.
• Improved client confidence by delivering motivational speaking sessions and one-on-one coaching.
• Designed and implemented tracking system to monitor client progress, facilitating more targeted support.
• Worked flexible hours across night, weekend, and holiday shifts.
• Organized and detail-oriented with a strong work ethic.
• Paid attention to detail while completing assignments.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Strengthened communication skills through regular interactions with others.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Proved successful working within tight deadlines and a fast-paced environment.
• Developed and maintained courteous and effective working relationships.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Learned and adapted quickly to new technology and software applications.

• Fulfilled custom cake and decoration orders.
• Decorated cakes according to customer requests and themes.
• Provided exceptional customer service through detailed consultations, leading to increased repeat business and referrals.
• Streamlined the cake ordering process, improving communication between sales staff and decorators for accurate order fulfillment.
• Innovated new cake decorating trends using various techniques, attracting clientele seeking unique custom designs.
• Weighed, boxed, and wrapped bakery products.
• Reduced waste by optimizing inventory management, minimizing overstocking of perishable items and ensuring proper rotation practices.
• Enhanced customer satisfaction by creating visually appealing and intricate cake designs tailored to individual preferences.
• Kept work area safe and sanitized by washing utensils, tools, and countertops.
• Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
• Monitored food safety protocols within the decorating department, ensuring full compliance with local health regulations and company policies at all times.
• Worked with customers to define cake vision based on color, theme, size and price.
• Disposed of damaged and expired goods to uphold safety standards and provide fresh products.
• Packaged and priced each product according to company pricing procedures.
• Trained and supervised part-time cake decorators to apply proper decorating techniques in creating edible icing, flowers and figurines.
• Replenished and rotated food items, following correct food cooling and storage procedures.
• Followed food safety standards when handling ingredients.
• Trained new employees on bakery methods and procedures.
• Managed display cases to verify freshness and attractiveness of products.
• Prepared frostings and other toppings for cakes and pastries.
• Packaged finished products for sale.
• Operated ovens and bakery equipment to prepare products according to recipes.
• Maintained sanitary food prep station by following established safety procedures and sanitizing instructions.
• Managed material inventory and ordered new materials when needed.
• Prepared special creams and frostings for cakes and other dessert specialties.
• Collaborated with bakery team for efficient workflow, resulting in timely order completion and increased productivity.
• Tracked cake sales and productions processes.
• Developed seasonal promotional offerings to boost sales during traditionally slow periods within the industry.
• Used variety of baking and decorating tools such as mixers, carving tools, and confectionery products.
• Verified accuracy of orders while meeting strict deadlines on producing completed products.
• Decorated [Type] pastries and cakes using colorful icings and piping techniques.
• Cleaned and maintained kitchen equipment and oven.
• Decorated cakes, cupcakes and other pastries according to customer requests.
• Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
• Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
• Managed scheduling of decorating staff, ensuring optimal coverage during peak hours without compromising efficiency or quality.
• Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
• Consistently met customer expectations through clear communication regarding design specifications and delivery timelines.
• Maintained a clean and sanitary workspace, adhering to strict food safety guidelines and ensuring overall quality control.
• Improved bakery sales by creating innovative cake designs for holidays and special events.
• Developed a loyal clientele through exceptional customer service and high-quality cake decorations.
• Enhanced customer satisfaction by designing and executing visually appealing customized cake orders.
• Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
• Adapted quickly to new tools or technology used in cake decoration processes, staying current with industry advancements and trends.
• Achieved consistent results in producing intricate designs under tight deadlines, showcasing strong time management skills.
• Mixed icing and other toppings by reading recipes, scaling, and measuring ingredients and operating mixer.
• Replenished bakery items in display cases.
• Mentored new employees on cake decorating techniques, fostering a positive work environment and promoting skill development.
• Proactively addressed any customer concerns or complaints, demonstrating a commitment to maintaining positive relationships and ensuring overall satisfaction.
• Updated inventory records regularly, ensuring that all necessary supplies were available for efficient workflow operation.
• Precisely arranged display cases throughout workday to highlight finished products.
• Expanded the bakery''s offerings by introducing various frosting techniques, leading to more diverse product options for customers.
• Utilized social media platforms to showcase completed projects, generating interest in the bakery''s products and services among potential clients.
• Achieved high levels of precision while working with delicate materials such as sugar flowers or edible images.
• Provided input during team meetings on ways to improve the bakery''s overall performance, contributing to a collaborative work atmosphere.
• Contributed to positive workplace culture by organizing team-building activities that fostered camaraderie among colleagues.
• Maintained consistency in product quality by implementing strict guidelines for ingredient selection and storage procedures.
• Increased repeat business by consistently delivering cakes that exceeded customer expectations.
• Improved customer experience by providing consultations on cake design options.
• Created custom cake decorations for various events, leading to high client satisfaction.
• Participated in local baking competitions, gaining recognition for bakery through award-winning designs.
• Kept up with trends in cake design, incorporating modern styles into bakery's offerings.
• Proven ability to learn quickly and adapt to new situations.
• Skilled at working independently and collaboratively in a team environment.
• Excellent communication skills, both verbal and written.

• Supported student learning objectives through personalized and small group assistance.
• Supported classroom maintenance and upkeep, organizing books, and materials.
• Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
• Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
• Maintained safety and security by overseeing students in recess environments.
• Documented student progress and communicated with parents to keep informed.
• Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
• Graded assignments and reported individual progress to teacher.
• Assisted lead teachers with lesson plan creation and materials development .
• Helped teachers recognize learning issues evidenced in one-to-one support instruction.
• Reviewed lesson material with students individually or in small groups.
• Worked with lead teacher to monitor class schedule and take attendance.
• Supported classroom activities, tutoring, and reviewing work.
• Tutored struggling students individually and in small groups to reinforce learning concepts.
• Helped with grading assignments and tests, providing constructive feedback to students based on results.
• Facilitated activities in small groups to reinforce concepts taught by class teacher.
• Taught courses under guidance of senior instructors.
• Developed materials for classroom teachers to support instruction, lab work or in-class activities.
• Encouraged small groups to discuss topics and explore concepts through hands-on activities.
• Mentored and tutored individual students needing additional help.
• Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
• Shared important information with students concerning upcoming assignments and tests.
• Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
• Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
• Provided additional support for students with special needs, ensuring they received appropriate accommodations and resources.
• Provided one-on-one tutoring sessions for struggling students, leading to increased understanding and improved grades.
• Evaluated student performance through regular assessments, tracking progress and adjusting instructional strategies as needed.
• Assisted the lead teacher in developing comprehensive lesson plans tailored to individual student needs and abilities.
• Offered constructive feedback on student assignments, helping them refine their writing skills and comprehension.
• Participated in professional development opportunities to stay current on educational best practices and enhance teaching skills.
• Facilitated small group sessions, reinforcing lesson content for better comprehension.
• Organized resources and materials for outdoor educational activities, broadening learning environment.
• Assisted students in understanding difficult concepts, leading to improved test scores.
• Encouraged critical thinking through use of problem-solving activities in classroom.
• Assisted in development of individualized education plans to meet diverse learning needs.
• Assisted students in developing effective study habits, promoting academic success and self-sufficiency.
• Managed classroom technology, enabling seamless integration of digital resources into teaching.
• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Passionate about learning and committed to continual improvement.

• Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
• Improved customer satisfaction by promptly answering inquiries and providing accurate information.
• Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
• Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
• Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
• Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
• Maintained filing system and organized customer documents for easy retrieval of information.
• Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
• Edited documents to keep company materials free of grammar errors.
• Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
• Coordinated and scheduled meetings and appointments.
• Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
• Enhanced customer service with timely and accurate information when handling inquiries.
• Reduced errors in data entry through rigorous attention to detail and double-checking work.
• Enhanced team morale, organizing staff events and fostering positive work environment.
• Self-motivated, with a strong sense of personal responsibility.
• Excellent communication skills, both verbal and written.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Passionate about learning and committed to continual improvement.
• Worked flexible hours across night, weekend, and holiday shifts.
• Demonstrated strong organizational and time management skills while managing multiple projects.

• Prepared merchandise for sales floor by pricing or tagging.
• Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
• Answered customer questions about sizing, accessories, and merchandise care.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

• Used in-store system to locate inventory and place special orders for customers.
• Helped customers locate products and checked store system for merchandise at other sites.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
• Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
• Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
• Solved customer challenges by offering relevant products and services.
• Engaged with customers to build rapport and loyalty.