Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Samoa Betancourt

Fort Myers,FL

Summary

Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.

Customer-oriented General Manager with 19 years of experience focused on increasing production and minimizing downtime. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

19
19
years of professional experience

Work History

General Manager

Meta Sport C.A.
Caracas, Miranda-Venezuela
04.2014 - 04.2024
  • Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
  • Created a positive work environment by developing team building activities that encouraged collaboration among departments.
  • Assisted in the recruitment process by interviewing potential candidates for open positions.
  • Developed marketing strategies designed to increase brand awareness within target markets.
  • Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.

Administrative Manager

TAC C.A. (Terapia Atletica Corporal)
Caracas, Miranda-Venezuela
05.2005 - 02.2014
  • Developed and implemented administrative procedures to maximize efficiency.
  • Created and maintained filing systems for employee records, financial reports, and other documents.
  • Organized meetings between executives and outside vendors or clients.
  • Provided support to departmental managers in the development of project plans and initiatives.
  • Supervised a team of administrative assistants tasked with coordinating travel arrangements, scheduling appointments, and providing customer service support.
  • Managed payroll processing activities including timekeeping data entry, benefits administration, garnishments, tax withholdings.
  • Organized and maintained documents, files and records.
  • Determined staffing requirements, interviewing, hiring and training new employees.
  • Managed paper or electronic filing systems by recording information, updating paperwork and maintaining documents.

Education

Accounting Technician - Accounting And Business Management

IUAA Instituto Universitario Alberto Adriani
Venezuela
05-2015

High School Diploma -

Unidad Educativa ATENAS
Venezuela
07-2000

Skills

  • Supply Chain Management
  • Process Automation
  • Sales
  • Account Management
  • Business Administration
  • Customer Relationship Management
  • Staff Supervision
  • Supervision and training
  • Sales Analysis
  • Departmental Operations Management
  • Leader
  • Administrative Skills

Languages

Spanish
Native/ Bilingual
English
Elementary

Timeline

General Manager

Meta Sport C.A.
04.2014 - 04.2024

Administrative Manager

TAC C.A. (Terapia Atletica Corporal)
05.2005 - 02.2014

Accounting Technician - Accounting And Business Management

IUAA Instituto Universitario Alberto Adriani

High School Diploma -

Unidad Educativa ATENAS

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Samoa Betancourt